Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
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What each solution adds

Explore what each solution adds to collection, records and support.

Chargeback Management

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Fraud Prevention

Under Visa's VAMP, fraud reports count toward your ratio alongside disputes. Roots sets up 3-D Secure, AVS/CVV, velocity and card-testing controls, then tunes them so good customers get through.
  • Fraud-pattern review of your recent transactions
  • Rule tuning to balance approvals and fraud
  • Card-testing incident response
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Merchant Account

Roots Payments sets up merchant accounts through its sponsor-bank processing relationships, with interchange-plus pricing you can read and a named contact who answers. Use it with our gateway, Roots POS or compatible terminals.
  • Underwriting prep and application help
  • Statement review against your current processor
  • Equipment and gateway setup
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Chargeback Management for your industry

Chargeback Management questions

We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan your workflow and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

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Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
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