Prepaid & Telecom Payment Processing

Many mainstream processors prohibit prepaid phone cards and phone services, and prepaid top-ups attract fraud. Roots places telecom and prepaid providers, for virtually any legal business, subject to underwriting.
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Payment solutions for telecom & prepaid

How these solutions work for telecom & prepaid

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For telecom & prepaid: Present your model for prepaid services, communications plans and top-ups to specialist processing partners, with product and fulfillment documentation prepared.
  • Pre-underwriting review of your website, checkout, and documents (carrier distribution agreements and fraud controls)
  • Application packaged and submitted only to acquirers with appetite for your category
  • Plain-English walkthrough of pricing, reserve, and termination terms before you sign
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E-commerce Payments

For telecom & prepaid: Add online checkout for prepaid services, communications plans and top-ups, with order references carried through payment and fulfillment.
  • Check that your cart platform's own acceptable-use policy allows your products
  • Gateway setup, fraud-rule tuning, and test transactions before launch
  • Checkout disclosure review (refunds, shipping, age or eligibility limits)
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Chargeback Management

For telecom & prepaid: Organize evidence for disputed prepaid services, communications plans and top-ups, including customer authorizations, delivery details and service records.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Roots POS

For telecom & prepaid: Bring prepaid services, communications plans and top-ups into a business-tools workflow, with setup, staff training and reporting for account references, top-up histories and renewal records.
  • Catalog import and SKU setup
  • Hardware recommendations and configuration
  • Staff training on age-verification and refund workflows
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Payment approved

$90.95 · Visa •• 4242

Multi-Currency Payments

For telecom & prepaid: Collect prepaid services, communications plans and top-ups in the currencies your customers use and reconcile them against the original order or invoice.
  • Review of where your products are legal to sell
  • Gateway and currency configuration
  • Cross-border pricing guidance
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Cash Discount Program

For telecom & prepaid: Design a clearly presented cash-price program for prepaid services, communications plans and top-ups, with checkout wording and receipts aligned.
  • Check your state's rules and card-network requirements
  • Set up pricing, signage and receipt disclosures
  • Train staff to explain the discount
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Telecom & Prepaid we set up and support

Telecom & Prepaid payment questions

Start with the workflows your business needs. Options on this page include Prepaid Top-Up Merchant Account, Prepaid Top-Up Payment Gateway, Prepaid Top-Up Chargeback Management. Roots helps compare the setup, software and processing requirements around how you operate.
Yes. Bring your current POS, checkout or billing tools and recent processing statements. We review your product catalog, checkout, account history and processing application, then plan the changes your telecom & prepaid business needs.
Request a quote for your business. The review covers your payment mix, locations, software, hardware recommendations and implementation work. Consultations and payment reviews are free.
Bring recent payment statements, the systems you use and a record of how a customer places an order, receives a service or pays a bill. Tell us which telecom & prepaid workflows need to improve so we can scope a practical setup.

Payments for telecom & prepaid, set up right

Talk to our sales team about your setup, or become a partner and bring us your merchants.
Talk to a prepaid provider payments specialistPartner with Roots