Hotel & Lodging Payment Processing

Lodging businesses take money before, during and after every stay: deposits, incidental holds, restaurant tabs, gift shop sales and owner payouts. Roots sets up payments around your property management system, configures Square for the outlets where it fits, and brings in lodging-coded accounts for the front desk when you need them.
Talk to a hotel payments specialistPartner with Roots

Payment solutions for hotels & lodging

How these solutions work for hotels & lodging

See what each option adds to the way your business takes and tracks payments.

PMS Payment Integration

For hotels & lodging: Connect room deposits, guest stays and hotel services to property-management records so deposits, charges and guest balances follow the reservation.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Pre-Authorization & Deposits

For hotels & lodging: Authorize deposits for room deposits, guest stays and hotel services and reconcile the held amount against final charges.
  • We configure hold amounts and timing for your policies
  • We train staff on releasing holds promptly
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Chargeback Management

For hotels & lodging: Organize evidence for disputed room deposits, guest stays and hotel services, including customer authorizations, delivery details and service records.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Merchant Account

For hotels & lodging: Arrange a processing account for room deposits, guest stays and hotel services, with checkout methods matched to how customers pay.
  • We package your application so underwriting goes faster
  • We compare pricing against your current statements
  • One named contact for support and disputes
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Multi-Currency Payments

For hotels & lodging: Collect room deposits, guest stays and hotel services in the currencies your customers use and reconcile them against the original order or invoice.
  • We review your international card mix
  • We set up currency display and receipts
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Square for Restaurants

For hotels & lodging: Organize hotel restaurant meals, bar tabs and room-service orders with menu modifiers, kitchen routing and front-of-house checks in one restaurant workflow.
  • We build menus, modifiers, printers and KDS routing for each outlet
  • We set up tabs, tip rules and permissions for bartenders and servers
  • We configure Square Handheld or Register at each station and train staff
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Square for Retail

For hotels & lodging: Connect gift-shop products, guest supplies and hotel merchandise to a retail catalog, stock tracking and customer purchase history.
  • We import your catalog, variants and barcodes
  • We set up vendors, reorder points and low-stock alerts
  • We configure scanners and label printers and train shop staff
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Level 2/3 Processing

For hotels & lodging: Include purchase-order references and itemized invoice data for business-card purchases of room deposits, guest stays and hotel services.
  • We review which of your customers pay with commercial cards
  • We set up data capture in your invoices or software
  • We verify the lower rates show up on statements
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Square Point of Sale

For hotels & lodging: Bring room deposits, guest stays and hotel services into a point-of-sale workflow, with reporting organized around guest folios, booking deposits and room charges.
  • We build your item library, taxes, discounts and device settings before day one
  • We recommend Square hardware for each station and configure it (you buy it from Square)
  • We train your staff and stay on call as your named contact
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Square Payment Links

For hotels & lodging: Share a checkout link for room deposits, guest stays and hotel services through messages, email or your website.
  • We create and name your standard links so staff send the right one
  • We design QR signage for front desks, tables and events
  • We set up tracking in Square Dashboard so you see who paid
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Square Invoices

For hotels & lodging: Send itemized invoices for room deposits, guest stays and hotel services and track deposits, due dates and outstanding balances.
  • We build invoice, estimate and contract templates in your brand
  • We set up deposit and payment-schedule rules that match your policies
  • We connect invoices to QuickBooks Online or Xero
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Square Appointments

For hotels & lodging: Schedule property tours and group-stay consultations, collect appointment payments and keep staff calendars aligned.
  • We model your services, resources and capacity in Square Appointments
  • We write cancellation and no-show policies into the booking flow
  • We connect your booking site to your website and Google Business Profile
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Square Kiosk

For hotels & lodging: Let customers select and pay for hotel restaurant meals, bar tabs and room-service orders at a self-service ordering station.
  • We design the kiosk menu and upsell flow
  • We choose mounting and placement and configure the device (bought from Square)
  • Roots Payments is an independent Square Reseller, not Square.
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Custom Development on Square

For hotels & lodging: Build a Square-based payment workflow around room deposits, guest stays and hotel services, with custom software for your operating process.
  • We scope, build and maintain the integration (a Roots service, not a Square product)
  • We handle OAuth, webhooks and testing in Square's sandbox
  • We document it so your team isn't locked into us
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Unattended Payments

For hotels & lodging: Build self-service checkout for room deposits, guest stays and hotel services at kiosks, stations or access points that operate without a staffed counter.
  • We match hardware to each machine
  • We set up processing and reporting
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Square Online (websites)

For hotels & lodging: Give customers an online storefront for room deposits, guest stays and hotel services, with ordering and fulfillment choices suited to your business.
  • We build and configure your Square Online site and item types
  • We write confirmation emails with redemption details, since Square doesn't generate tickets automatically
  • We connect your domain, SEO settings and analytics
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ACH Payments

For hotels & lodging: Offer bank-account payments for room deposits, guest stays and hotel services, with authorization and invoice matching built into the workflow.
  • ACH underwriting alongside your card account
  • Authorization language and receipt templates
  • Integration into invoices, checkout, or your CRM
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Square Virtual Terminal

For hotels & lodging: Take authorized phone or remote payments for room deposits, guest stays and hotel services from a browser-based terminal.
  • We set up team permissions so only the right staff can key in cards
  • We write a phone-payment script that keeps card numbers off paper
  • We connect Virtual Terminal sales to your reporting
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Cash Discount Program

For hotels & lodging: Design a clearly presented cash-price program for room deposits, guest stays and hotel services, with checkout wording and receipts aligned.
  • We set up pricing, receipts and signage
  • We check the setup against card-network and state rules
  • We monitor it as rules change
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Square Gift Cards

For hotels & lodging: Offer gift cards redeemable toward room deposits, guest stays and hotel services and track purchased and redeemed balances.
  • We set up designs, denominations and holiday promotions
  • We connect gift cards to your website and booking flow
  • Roots Payments is an independent Square Reseller, not Square.
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Square Integrations

For hotels & lodging: Connect Square transaction data with the tools used to manage guest folios, booking deposits and room charges, reducing repeated data entry.
  • We pick apps that actually fit your workflow and test them
  • We map items, taxes and payouts so accounting ties out
  • We handle setup, data migration and staff training
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Square Hardware Setup

For hotels & lodging: Choose and configure Square checkout equipment for room deposits, guest stays and hotel services, including counter, mobile and staff workflows.
  • We map every station and recommend the right Square device (Roots doesn't sell hardware)
  • We configure devices, printers, cash drawers and network before opening
  • We test offline mode and backup plans
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Square Staff

For hotels & lodging: Set roles, permissions and schedules for front-desk teams and property managers, with a clearer view of staffing across shifts.
  • We set roles and permissions for each department
  • We build schedules and tip rules for seasonal crews
  • Roots Payments is an independent Square Reseller, not Square.
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E-commerce Payments

For hotels & lodging: Add online checkout for room deposits, guest stays and hotel services, with order references carried through payment and fulfillment.
  • We connect checkout to your site or booking engine
  • We tune fraud rules to cut false declines
  • We support launch and testing
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Payouts

For hotels & lodging: Distribute amounts owed to property hosts and hospitality contractors, with payment references matched to guest folios, booking deposits and room charges.
  • We design the payout flow and connect it to your software
  • We coordinate onboarding with our licensed partners
  • We support you after launch
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Gig Worker Payouts

For hotels & lodging: Pay property hosts and hospitality contractors from approved jobs or service records, with earnings and transfer status tracked together.
  • We connect payouts to your scheduling or job data
  • We set up onboarding with our licensed partners
  • Roots Payments is not a bank or money transmitter
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Marketplace Payments

For hotels & lodging: Collect customer payments for room deposits, guest stays and hotel services and allocate proceeds to property hosts and hospitality contractors within the marketplace workflow.
  • We design the funds flow with our partners
  • We integrate with your platform
  • Roots Payments is not a bank or money transmitter
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High-Risk Merchant Account

For hotels & lodging: Present your model for room deposits, guest stays and hotel services to specialist processing partners, with product and fulfillment documentation prepared.
  • We prepare a complete application to speed underwriting
  • We explain reserve terms before you sign
  • We watch your ratios and help you stay in good standing
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Crypto Payments & Conversion

For hotels & lodging: Plan a digital-asset payment option for room deposits, guest stays and hotel services, with conversion and reconciliation mapped to the sale.
  • We introduce you to our service partners and support setup
  • Roots Payments is not a crypto exchange, bank or money transmitter
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Text to Pay

For hotels & lodging: Send a payment request for room deposits, guest stays and hotel services by text so customers can pay against a specific order or invoice.
  • SMS opt-in and TCPA-aware messaging setup
  • Template copy for links and receipts
  • Integration with your CRM or case system
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Tap to Pay on Phone

For hotels & lodging: Take contactless payments for room deposits, guest stays and hotel services on a supported phone while serving customers on the move.
  • We set up the app and staff logins
  • We train staff on contactless limits and receipts
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Recurring Billing

For hotels & lodging: Schedule and manage payments for extended-stay charges and accommodation memberships, including renewals and customer account balances.
  • We set up plans and migrate existing customers
  • We write clear billing terms and receipts
  • We monitor failed payments
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Hotels & Lodging we set up and support

Hotels & Lodging payment questions

Start with the workflows your business needs. Options on this page include Square Restaurant POS for Hotels, Square Retail POS for Hotels, Square Appointments for Hotels. Roots helps compare the setup, software and processing requirements around how you operate.
Yes. Bring your current POS, checkout or billing tools and recent processing statements. We review reservations, tickets, deposits and on-site checkout, then plan the changes your hotels & lodging business needs.
Request a quote for your business. The review covers your payment mix, locations, software, hardware recommendations and implementation work. Consultations and payment reviews are free.
Bring recent payment statements, the systems you use and a record of how a customer places an order, receives a service or pays a bill. Tell us which hotels & lodging workflows need to improve so we can scope a practical setup.

Payments for hotels & lodging, set up right

Talk to our sales team about your setup, or become a partner and bring us your merchants.
Talk to a hotel payments specialistPartner with Roots