Reserves you understand, and a plan to get them back

Acquiring banks often hold a reserve on higher-risk accounts to cover future chargebacks and refunds. Roots explains the reserve terms before you sign, tracks what's held, and builds the processing history banks need to reduce or release it.Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

What each solution adds

Explore what each solution adds to collection, records and support.

Reserve Management

Acquiring banks often hold a reserve on higher-risk accounts to cover future chargebacks and refunds. Roots explains the reserve terms before you sign, tracks what's held, and builds the processing history banks need to reduce or release it.
  • Term review before approval
  • Reserve reduction requests backed by clean dispute ratios
  • Monthly reserve reconciliation

High-Risk Merchant Account

Roots works with acquiring banks that underwrite higher-risk industries. We can review virtually any legal business, subject to underwriting, and set up processing with the reserves and chargeback controls banks require.
  • Application package prep (processing history, policies, site review)
  • Website and policy compliance review
  • Chargeback-prevention setup
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Chargeback Management

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Review the fit for your industry

Explore the businesses Roots supports, then tell us how yours works so we can review whether this option fits.
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Reserve Management questions

A reserve is an amount a processing partner holds under the merchant agreement. Roots helps you understand the stated terms and their effect on cash flow.
We help collect processing history, fulfillment records and dispute information for your processing partner to review.
Bring your reserve terms, processing history and fulfillment records. Roots uses these details to plan your workflow and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.