Telehealth payments are card-not-present by definition. Consult-only virtual care is broadly supported, while programs that prescribe and ship medications are high-risk and prohibited on Square's card-not-present rails.
How these solutions work for telehealth & virtual care
See what each option adds to the way your business takes and tracks payments.
Recurring Billing
For telehealth & virtual care: Schedule and manage payments for remote-care memberships and scheduled session charges, including renewals and customer account balances.
Draft authorization language for recurring charges
For telehealth & virtual care: Connect the payment flow for virtual consultations and remote-care charges with your software and the operational records behind consultation invoices, provider balances and care appointments.
For telehealth & virtual care: Arrange a processing account for virtual consultations and remote-care charges, with checkout methods matched to how customers pay.
Analyze your current statements and quote side by side
Prepare the underwriting package so approval moves quickly
Set up terminals, gateway and software connections
For telehealth & virtual care: Add online checkout for virtual consultations and remote-care charges, with order references carried through payment and fulfillment.
In stock at 2 locations · synced with your POSCheckout
Marketplace Payments
For telehealth & virtual care: Collect customer payments for virtual consultations and remote-care charges and allocate proceeds to independent clinicians and remote-care providers within the marketplace workflow.
For telehealth & virtual care: Pay independent clinicians and remote-care providers from approved jobs or service records, with earnings and transfer status tracked together.
For telehealth & virtual care: Distribute amounts owed to independent clinicians and remote-care providers, with payment references matched to consultation invoices, provider balances and care appointments.
For telehealth & virtual care: Put checkout for virtual consultations and remote-care charges inside your software, keeping payment events connected to customer and operating records.
Choose between referral, ISV and payfac-style models
Start with the workflows your business needs. Options on this page include Square Appointments for Telehealth, Telehealth Credit Card Processing, Telehealth Online Payments. Roots helps compare the setup, software and processing requirements around how you operate.
Yes. Bring your current POS, checkout or billing tools and recent processing statements. We review appointments, invoices, deposits and customer billing, then plan the changes your telehealth & virtual care business needs.
Request a quote for your business. The review covers your payment mix, locations, software, hardware recommendations and implementation work. Consultations and payment reviews are free.
Bring recent payment statements, the systems you use and a record of how a customer places an order, receives a service or pays a bill. Tell us which telehealth & virtual care workflows need to improve so we can scope a practical setup.
Payments for telehealth & virtual care, set up right
Talk to our sales team about your setup, or become a partner and bring us your merchants.
