Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

How each solution supports hair extension studios

See what each option adds to the way your business takes and tracks payments.

Square Appointments

For hair extension studios: Schedule haircuts, color services and barber appointments, collect appointment payments and keep staff calendars aligned. Square Appointments puts online booking, reminders and payments in one calendar. Book consultations free, then require a deposit for installs; automated forms collect signed policies. Roots Payments, an independent Square Reseller, configures your services, staff, policies and booking site so it works from the first appointment.
  • Build your service menu with durations, processing time, prices and staff assignments
  • Configure deposit, cancellation and no-show policies that match how you actually operate
  • Connect booking to your website, Instagram and Google Business Profile
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Square Invoices

For hair extension studios: Send itemized invoices for haircuts, styling, beauty products and gratuities and track deposits, due dates and outstanding balances. Square Invoices sends invoices, deposits and recurring invoices by email, text or link, with contracts and e-signature attached. Common use for hair extension studios: deposit invoices with contracts attached and a signature required before payment. Roots builds your templates and deposit schedules so high-ticket work is paid on time.
  • Create invoice, estimate and contract templates with your policies
  • Set up deposit and payment-schedule rules for multi-session or high-ticket services
  • Connect invoicing to QuickBooks Online or Xero
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Afterpay on Square

For hair extension studios: Offer an installment payment option for haircuts, styling, beauty products and gratuities at supported Square checkout channels. Afterpay lets eligible clients pay in four interest-free installments over six weeks while you're paid up front. Afterpay splits a high-ticket install into four payments. Roots turns it on in your Square account and adds it to invoices and online checkout.
  • Check eligibility and enable Afterpay online and in person
  • Add it to invoices and your booking site
  • A named Roots contact for training and ongoing support, nationwide and remote-first
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Consumer Financing

For hair extension studios: Present financing options for haircuts, styling, beauty products and gratuities alongside the purchase or service estimate. Roots connects your business with buy-now-pay-later options for customer purchases.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Square Marketing

For hair extension studios: Build opt-in campaigns for haircuts, styling, beauty products and gratuities, from new offerings to reminders for returning customers. Square Marketing sends one-time and automated email and text campaigns from your Square customer data. Common use for hair extension studios: automated move-up reminders at six to eight weeks. Roots builds the automations that matter: welcome, rebooking, lapsed-client and Google Review requests.
  • Segment your client list and build campaign automations
  • Write campaign templates in your brand voice
  • Set up Google Review requests and track results
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Chargeback Management

For hair extension studios: Organize evidence for disputed haircuts, styling, beauty products and gratuities, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Chargeback Management questions

Questions salon owners ask about booking and payments.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for hair extension studios and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.