Processing for businesses others turn away.

Roots prepares your ticket-resale business profile, future-delivery schedule and fraud controls for partner account review. The processing agreement sets out any reserve requirements.
Talk to a ticket marketplace payments specialistAll secondary ticket marketplaces solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for secondary ticket marketplaces

How each solution supports secondary ticket marketplaces

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For secondary ticket marketplaces: Present your model for ticket orders, resale purchases and event fees to specialist processing partners, with product and fulfillment documentation prepared. Roots prepares your ticket-resale business profile, future-delivery schedule and fraud controls for partner account review. The processing agreement sets out any reserve requirements.
  • Prepare the underwriting package
  • Match you with the right acquirer
  • Launch with dispute controls in place

Chargeback Management

For secondary ticket marketplaces: Organize evidence for disputed ticket orders, resale purchases and event fees, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Payouts

For secondary ticket marketplaces: Distribute amounts owed to ticket sellers and event promoters, with payment references matched to ticket references, refunds and seller balances. Sellers are paid after the event. Roots sets up bulk and API-triggered payouts provided through our licensed banking and money-transmission partners, covering ACH, same-day ACH, RTP, FedNow and push-to-debit where supported.
  • Map your funds flow and match each payment type to a rail with our banking partners
  • Build or connect the payout API and approval workflow
  • Configure schedules, limits and payee notifications
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High-Risk Merchant Account questions

Questions ticket marketplace teams ask about payouts.
We review the business model, products, website and processing history, then initiate the application with a suitable processing partner.
Bring ownership details, licenses, recent processing statements and clear fulfillment and refund policies. We organize the application around your specific business.
Bring your products, licenses, processing statements and fulfillment policies. Roots uses these details to plan the workflow for secondary ticket marketplaces and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a ticket marketplace payments specialistAll secondary ticket marketplaces solutions