Secondary Ticket Marketplaces Payouts

Resale marketplaces carry future-delivery and cancellation risk from sale until the event. Roots places them with high-risk acquirers and pays sellers after the event.
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Payment solutions for secondary ticket marketplaces

How these solutions fit secondary ticket marketplaces

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For secondary ticket marketplaces: Present your model for ticket orders, resale purchases and event fees to specialist processing partners, with product and fulfillment documentation prepared. Roots prepares your ticket-resale business profile, future-delivery schedule and fraud controls for partner account review. The processing agreement sets out any reserve requirements.
  • Prepare the underwriting package
  • Match you with the right acquirer
  • Launch with dispute controls in place
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Chargeback Management

For secondary ticket marketplaces: Organize evidence for disputed ticket orders, resale purchases and event fees, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Payouts

For secondary ticket marketplaces: Distribute amounts owed to ticket sellers and event promoters, with payment references matched to ticket references, refunds and seller balances. Sellers are paid after the event. Roots sets up bulk and API-triggered payouts provided through our licensed banking and money-transmission partners, covering ACH, same-day ACH, RTP, FedNow and push-to-debit where supported.
  • Map your funds flow and match each payment type to a rail with our banking partners
  • Build or connect the payout API and approval workflow
  • Configure schedules, limits and payee notifications
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Secondary Ticket Marketplaces payment questions

Start with the workflows your business needs. Options on this page include High-Risk Processing for Marketplaces, Chargeback Help for Resale Marketplaces, Payouts for Ticket Resellers. Roots helps compare the setup, software and processing requirements around how you operate.
Yes. Bring your current POS, checkout or billing tools and recent processing statements. We review customer payments, recipient onboarding, payment calculations and payouts, then plan the changes your secondary ticket marketplaces business needs.
Request a quote for your business. The review covers your payment mix, locations, software, hardware recommendations and implementation work. Consultations and payment reviews are free.
Bring recent payment statements, the systems you use and a record of how a customer places an order, receives a service or pays a bill. Tell us which secondary ticket marketplaces workflows need to improve so we can scope a practical setup.

Let’s set up payments for your secondary ticket marketplace business

Book a free 30-minute payment review to compare costs, address payment problems and plan your next steps.
Talk to a ticket marketplace payments specialistExplore events & ticket resale solutions