Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a recovery studio payments specialistAll iv therapy & hydration solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for iv therapy & hydration

How each solution supports iv therapy & hydration

See what each option adds to the way your business takes and tracks payments.

Square Point of Sale

For iv therapy & hydration: Bring recovery sessions, wellness services and products into a point-of-sale workflow, with reporting organized around treatment bookings, package balances and product sales. Square Point of Sale accepts cards, digital wallets and cash and tracks items, services and customers in one place. Take payment in person at the visit, which Square requires for services involving prescription-required products. Roots sets it up around your front desk so checkout, tips and retail sales run cleanly.
  • Map your services, add-ons and retail products into the item library
  • Set up tipping, taxes, discounts and staff permissions
  • Recommend and configure Square hardware for each station (you buy it from Square)
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Square Hardware Setup

For iv therapy & hydration: Choose and configure Square checkout equipment for recovery sessions, wellness services and products, including counter, mobile and staff workflows. Square hardware ranges from Tap to Pay on a phone to Square Terminal and Square Register, which ships with Square Appointments pre-installed. Tap to Pay on a phone for in-person payment at mobile visits. Roots recommends what each station needs and configures it; you buy hardware directly from Square.
  • Recommend a device for each chair, room or front desk
  • Configure devices, printers and modes
  • Roots doesn't sell hardware; we link you to Square to buy it
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Merchant Account

For iv therapy & hydration: Arrange a processing account for recovery sessions, wellness services and products, with checkout methods matched to how customers pay. A dedicated merchant account gives IV therapy clinics custom pricing and underwriting that fits how they sell. Common use for IV therapy clinics: accounts underwritten for IV therapy, including deposits and memberships where approved. Roots matches you with the right account and coordinates account setup and ongoing support with the processing partner.
  • Underwriting guidance and application support
  • Pricing review against your current statements
  • A named Roots contact for training and ongoing support, nationwide and remote-first
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Recurring Billing

For iv therapy & hydration: Schedule and manage payments for recovery memberships and session packages, including renewals and customer account balances. Recurring billing runs memberships, tuition and rent automatically, with retries and card updates to reduce failed payments. Common use for IV therapy clinics: IV membership billing on a merchant account, subject to underwriting. Roots sets it up with clear sign-up and cancellation terms.
  • Plan design and billing-date setup
  • Review of auto-renewal disclosures and cancellation flow
  • A named Roots contact for training and ongoing support, nationwide and remote-first
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Consumer Financing

For iv therapy & hydration: Present financing options for recovery sessions, wellness services and products alongside the purchase or service estimate. Roots connects your business with buy-now-pay-later options for customer purchases.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Chargeback Management

For iv therapy & hydration: Organize evidence for disputed recovery sessions, wellness services and products, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Square Appointments

For iv therapy & hydration: Schedule cryotherapy, float and recovery appointments, collect appointment payments and keep staff calendars aligned. Square Appointments lets clients book online 24/7, sends automated reminders and keeps every staff calendar in one place. Online booking without prepayment, with a clear in-person payment notice. Roots sets up your services, availability, policies and forms so the calendar works from day one.
  • Build your service menu with durations, buffers, prices and assigned staff
  • Set cancellation and prepayment policies that match your written policy
  • Turn intake, consent and policy documents into automated digital forms
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Mobile Payments

For iv therapy & hydration: Collect payments for recovery sessions, wellness services and products away from a fixed counter, with transactions recorded against the sale or job. Accept cards on a phone or tablet at a client's home, a job site or an event. Field card readers on a partner-provided account arranged by Roots.
  • Choose devices for your field workflow
  • Set up users and permissions
  • Train staff on offline and signature rules
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Tap to Pay on Phone

For iv therapy & hydration: Take contactless payments for recovery sessions, wellness services and products on a supported phone while serving customers on the move. Tap to Pay lets you accept contactless cards and digital wallets on a compatible phone. Tap to Pay on a phone at events.
  • Device selection and setup
  • Set up the app and users
  • Train staff
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Chargeback Management questions

Questions recovery studio owners ask about booking and payments.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for iv therapy & hydration and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a recovery studio payments specialistAll iv therapy & hydration solutions