Get paid by text

Text-to-pay sends a secure payment link by SMS, so pet owners can pay a balance from their phone in seconds. Text estimates and balances to pet owners.
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Payment solutions for veterinary clinics & animal hospitals

How each solution supports veterinary clinics & animal hospitals

See what each option adds to the way your business takes and tracks payments.

Square Point of Sale

For veterinary clinics & animal hospitals: Bring veterinary visits, procedures and pet-care products into a point-of-sale workflow, with reporting organized around treatment estimates, client invoices and pet-care sales. Square Point of Sale is Square's free POS app for taking payments in person, online and on the go. Checkout for exams, procedures, medications and retail. Roots Payments, an independent Square Reseller, configures it around how your veterinary clinic actually checks pet owners out.
  • Map your services, fees and products into the Square item library before your first pet owner
  • Recommend and configure Square hardware for your front desk or field work (you buy it from Square)
  • Set team permissions so each role sees only what it needs
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Square Appointments

For veterinary clinics & animal hospitals: Schedule pet exams and procedure consultations, collect appointment payments and keep staff calendars aligned. Square Appointments lets pet owners book online 24/7, sends automated reminders and keeps every staff calendar in one place. Online booking for wellness visits, without prepayment on services that include prescription products. Roots sets up your services, availability, policies and forms so the calendar works from day one.
  • Build your service menu with durations, buffers, prices and assigned staff
  • Set cancellation and prepayment policies that match your written policy
  • Turn intake, consent and policy documents into automated digital forms
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Square Inventory

For veterinary clinics & animal hospitals: Track pet-care products, food and veterinary retail supplies with item-level stock records and replenishment workflows. Square's item library tracks products, stock and sales across your POS and online store, and Square for Retail features add deeper inventory tools. Track food, preventives and retail products. Roots imports your catalog and sets up counts and alerts.
  • Import and clean up your product catalog
  • Set stock counts, low-stock alerts and categories
  • Configure barcode scanning and labels
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Square Payroll

For veterinary clinics & animal hospitals: Organize payroll for veterinarians, technicians and receptionists, using staff and time records to prepare pay runs. Square Payroll runs unlimited pay runs for employees and contractors, files payroll taxes and imports timecards from Square. Pay techs and support staff, with timecards from Square. Roots sets up pay rates, tax accounts and timecard imports.
  • Set up employees, contractors, pay rates and tax accounts
  • Connect timecards from Square to payroll
  • Map payroll to your accounting software
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Merchant Account

For veterinary clinics & animal hospitals: Arrange a processing account for veterinary visits, procedures and pet-care products, with checkout methods matched to how customers pay. A dedicated merchant account underwritten for your veterinary clinic, with pricing you can read and a person to call. MCC 0742 accounts with pricing sized for veterinary tickets.
  • Analyze your current statements and quote side by side
  • Prepare the underwriting package so approval moves quickly
  • Set up terminals, gateway and software connections
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Recurring Billing

For veterinary clinics & animal hospitals: Schedule and manage payments for pet wellness plans and scheduled treatment installments, including renewals and customer account balances. Automate recurring card and ACH charges for memberships, retainers and payment plans. Monthly wellness plan billing.
  • Draft authorization language for recurring charges
  • Set up schedules and retry rules
  • Connect billing to your software
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Text to Pay

For veterinary clinics & animal hospitals: Send a payment request for veterinary visits, procedures and pet-care products by text so customers can pay against a specific order or invoice. Text-to-pay sends a secure payment link by SMS, so pet owners can pay a balance from their phone in seconds. Text estimates and balances to pet owners.
  • Write compliant message templates with opt-in language
  • Integrate with your billing system
  • Set reminder cadences

Custom Payment Integration

For veterinary clinics & animal hospitals: Connect the payment flow for veterinary visits, procedures and pet-care products with your software and the operational records behind treatment estimates, client invoices and pet-care sales. We connect payments to the systems you already run so balances, receipts and deposits reconcile automatically. Post payments to your practice-management software.
  • Scope integrations your software vendor supports
  • Build and test the connection
  • Keep sensitive data out of payment records
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Text to Pay questions

Questions veterinary clinic teams ask about patient payments.
Customers receive a payment link and complete checkout on the payment page. Roots helps configure the messages, payment references and status reporting.
We can plan invoice references and payment updates so your staff can match the collection to the correct customer balance.
Bring your invoice process, customer-contact permissions and payment references. Roots uses these details to plan the workflow for veterinary clinics & animal hospitals and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

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Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a veterinary clinic payments specialistAll veterinary clinics & animal hospitals solutions