Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a towing company payments specialistAll repossession agencies solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for repossession agencies

How each solution supports repossession agencies

See what each option adds to the way your business takes and tracks payments.

ACH Payments

For repossession agencies: Offer bank-account payments for towing calls, roadside services and storage charges, with authorization and invoice matching built into the workflow. Get lender and forwarder payments by ACH. ACH moves money straight from the customer's bank account, which usually costs far less than a card on a large invoice.
  • Set up ACH on invoices and payment pages
  • Write authorization language
  • Explain return and settlement timing
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Transfer initiated

$350.00 · ref ACH-7731

Merchant Account

For repossession agencies: Arrange a processing account for towing calls, roadside services and storage charges, with checkout methods matched to how customers pay. Take owner fees on a merchant account whose underwriting understands recovery work. A dedicated merchant account gives you custom pricing and processing limits set during underwriting. Roots uses it when Square isn't the right fit.
  • Statement review and a pricing quote
  • Underwriting and application support
  • A named support contact after go-live
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Chargeback Management

For repossession agencies: Organize evidence for disputed towing calls, roadside services and storage charges, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Payouts

For repossession agencies: Distribute amounts owed to independent tow operators and roadside technicians, with payment references matched to dispatch references, tow invoices and storage balances. Pay subcontracted recovery agents by bank transfer. Roots Payouts sends bank payments to subcontractors, crews and vendors. Provided through our licensed banking and money-transmission partners. Roots Payments is not a bank or money transmitter.
  • Set up payee onboarding
  • Connect payouts to job completion or approvals
  • Reconciliation reporting
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Chargeback Management questions

Questions towing company firms ask about billing and payments.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for repossession agencies and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a towing company payments specialistAll repossession agencies solutions