Credit card surcharging for property management companies, within the rules

A surcharge program adds a disclosed fee to credit card payments to offset processing costs. Pass card costs to tenants who choose credit, where allowed. Roots configures card detection so debit and prepaid cards are never surcharged.
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Payment solutions for property management companies

How each solution supports property management companies

See what each option adds to the way your business takes and tracks payments.

ACH Payments

For property management companies: Offer bank-account payments for property service fees, rentals and management charges, with authorization and invoice matching built into the workflow. ACH moves money directly between bank accounts, usually for far less than cards on large payments. ACH rent collection at low per-payment cost.
  • Set up authorization and verification
  • Configure payment pages and invoices
  • Handle returns and reporting
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Transfer initiated

$4,075.00 · ref ACH-7731

Recurring Billing

For property management companies: Schedule and manage payments for rent schedules and property-management fees, including renewals and customer account balances. Automate recurring card and ACH charges for memberships, retainers and payment plans. Autopay rent with late-fee logic.
  • Draft authorization language for recurring charges
  • Set up schedules and retry rules
  • Connect billing to your software
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Payouts

For property management companies: Distribute amounts owed to agents, property owners and maintenance contractors, with payment references matched to property references, tenant balances and owner settlements. Pay out agents, contractors, owners or providers from one dashboard or API. Monthly owner disbursements through licensed partners. Roots Payments is not a bank or money transmitter.
  • Map who gets paid, when and how
  • Integrate payouts with your software
  • Set up recipient onboarding
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Square Invoices

For property management companies: Send itemized invoices for property service fees, rentals and management charges and track deposits, due dates and outstanding balances. Square Invoices sends unlimited invoices, estimates and contracts by email, text or link, with automatic reminders and cards or bank accounts on file. Recurring rent invoices with bank account on file, for small portfolios. Roots sets up your templates, schedules and accounting sync.
  • Build branded invoice and estimate templates with your terms and policies
  • Set up recurring series with card or bank account on file
  • Connect Square to QuickBooks Online or Xero and map your accounts
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Text to Pay

For property management companies: Send a payment request for property service fees, rentals and management charges by text so customers can pay against a specific order or invoice. Text-to-pay sends a secure payment link by SMS, so tenants can pay a balance from their phone in seconds. Text rent reminders with a payment link.
  • Write compliant message templates with opt-in language
  • Integrate with your billing system
  • Set reminder cadences
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Credit Card Surcharging

For property management companies: Plan credit-card surcharge disclosures for property service fees, rentals and management charges, keeping eligible card payments distinct at checkout. A surcharge program adds a disclosed fee to credit card payments to offset processing costs. Pass card costs to tenants who choose credit, where allowed. Roots configures card detection so debit and prepaid cards are never surcharged.
  • Check your state's rules
  • File required notice with card networks through your acquirer
  • Configure terminals, invoices and receipts

Merchant Account

For property management companies: Arrange a processing account for property service fees, rentals and management charges, with checkout methods matched to how customers pay. A dedicated merchant account underwritten for your property management company, with pricing you can read and a person to call. Operating and trust account separation.
  • Analyze your current statements and quote side by side
  • Prepare the underwriting package so approval moves quickly
  • Set up terminals, gateway and software connections
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Custom Payment Integration

For property management companies: Connect the payment flow for property service fees, rentals and management charges with your software and the operational records behind property references, tenant balances and owner settlements. We connect payments to the systems you already run so balances, receipts and deposits reconcile automatically. Connect payments to your property management software.
  • Scope integrations your software vendor supports
  • Build and test the connection
  • Keep sensitive data out of payment records
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Credit Card Surcharging questions

Questions property manager firms ask about billing and payments.
A surcharge adds a fee to an eligible card payment. A cash discount offers a lower price for cash. Roots reviews the proposed program with your processing partner before setup.
We help plan the required customer notices, checkout display and receipt for the program confirmed for your business.
Bring your processing costs, card mix, customer notices and checkout equipment. Roots uses these details to plan the workflow for property management companies and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

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Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a property manager payments specialistAll property management companies solutions