Discuss your bill-payment workflow

Roots builds branded bill-pay portals with payment collection, customer balances and transaction records. Book a free consultation to plan your portal and request a quote.
Talk to an association payments specialistAll hoas & condo associations solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for hoas & condo associations

How each solution supports hoas & condo associations

See what each option adds to the way your business takes and tracks payments.

ACH Payments

For hoas & condo associations: Offer bank-account payments for dues, event registrations and member services, with authorization and invoice matching built into the workflow. ACH lets HOAs and condo associations collect monthly assessments, special assessments, fines and amenity fees directly from a payer's bank account, usually at a lower cost than cards on larger payments. Owners autopay assessments from their bank account, which costs the association far less than cards. Roots sets up ACH with authorization language and fraud controls that meet Nacha's rules.
  • Write compliant authorization language for homeowners
  • Set up account verification and return monitoring
  • Help you meet Nacha's 2026 fraud-monitoring requirements
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Transfer initiated

$665.00 · ref ACH-7731

Online Bill Pay Portal

For hoas & condo associations: Give customers an online way to settle dues, event registrations and member services, using account references and outstanding bill balances. Roots builds branded bill-pay portals with payment collection, customer balances and transaction records. Book a free consultation to plan your portal and request a quote.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Recurring Billing

For hoas & condo associations: Schedule and manage payments for membership dues and recurring association fees, including renewals and customer account balances. Recurring billing lets HOAs and condo associations put monthly assessments, special assessments, fines and amenity fees on an automatic schedule, charged to a saved card or bank account. Assessments bill automatically on schedule. Roots builds the plans, retry rules and notifications, and connects them to your records.
  • Design payment plans (including 10-month or 12-month) for homeowners
  • Set retry, dunning and late-fee rules
  • Sync recurring payments to your accounting or management system
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Credit Card Surcharging

For hoas & condo associations: Plan credit-card surcharge disclosures for dues, event registrations and member services, keeping eligible card payments distinct at checkout. A surcharge program lets HOAs and condo associations add a disclosed fee to credit card payments to offset processing costs, while debit and bank payments remain free of the customer surcharge. Owners who choose credit cover the cost, capped and disclosed, while ACH stays free. Roots configures card-type detection, disclosures and receipts, and checks your state's rules first.
  • Check your state's surcharge rules and complete card-network registration where required
  • Configure terminals, invoices and online checkout
  • Write the disclosure language for homeowners
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Embedded Payments

For hoas & condo associations: Put checkout for dues, event registrations and member services inside your software, keeping payment events connected to customer and operating records. Roots sets up card and ACH collection for HOA dues, assessments and recurring payments, with payment records connected to your management software.
  • Scope the integration and onboarding flow
  • Provide sandbox, APIs and developer support
  • Support your customers' merchant accounts
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Text to Pay

For hoas & condo associations: Send a payment request for dues, event registrations and member services by text so customers can pay against a specific order or invoice. Text-to-pay sends a secure payment link by SMS, so homeowners can pay HOAs and condo associations in a few taps without logging in. Send owners a text with a payment link before the due date. Roots sets up message templates, consent capture and reconciliation.
  • Write text templates and reminder schedules
  • Set up consent and opt-out handling
  • Connect payments to your billing system
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Online Bill Pay Portal questions

Questions association administrators ask about payments.
A portal can let customers look up a bill and pay an outstanding balance. Roots helps plan account lookup, payment collection and posting back to your billing records.
We map the payment rules your billing system needs, including balance updates, authorizations and customer confirmations.
Bring your bill format, account identifiers and payment-posting process. Roots uses these details to plan the workflow for hoas & condo associations and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to an association payments specialistAll hoas & condo associations solutions