Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

How each solution supports ketamine clinics

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For ketamine clinics: Present your model for wellness consultations and treatment charges to specialist processing partners, with product and fulfillment documentation prepared. Many flat-rate processors decline or shut down ketamine clinics. Roots works with acquirers that serve virtually any legal business, subject to underwriting, and reserves may apply.
  • Application preparation and underwriting guidance
  • Ongoing account and chargeback support
  • Reserves may apply; approval is subject to underwriting
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Consumer Financing

For ketamine clinics: Present financing options for wellness consultations and treatment charges alongside the purchase or service estimate. Roots connects your business with buy-now-pay-later options for customer purchases.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Chargeback Management

For ketamine clinics: Organize evidence for disputed wellness consultations and treatment charges, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Chargeback Management questions

Questions wellness clinic owners ask about booking and payments.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for ketamine clinics and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.