Connecting theaters' software to Square

Connect SimpleTix or Brushfire for reserved seating and scannable tickets. The Square App Marketplace connects Square to booking, ticketing, accounting, scheduling and marketing apps so sales and customers stay in sync. Roots Payments, an independent Square Reseller, sets it up and supports it.
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Payment solutions for theaters & performing arts

How each solution supports theaters & performing arts

See what each option adds to the way your business takes and tracks payments.

Square Integrations

For theaters & performing arts: Connect Square transaction data with the tools used to manage ticket orders, event totals and performer settlements, reducing repeated data entry. Connect SimpleTix or Brushfire for reserved seating and scannable tickets. The Square App Marketplace connects Square to booking, ticketing, accounting, scheduling and marketing apps so sales and customers stay in sync. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We pick apps that actually fit your workflow and test them
  • We map items, taxes and payouts so accounting ties out
  • We handle setup, data migration and staff training

Square for Restaurants

For theaters & performing arts: Organize concert concessions, drinks and venue food orders with menu modifiers, kitchen routing and front-of-house checks in one restaurant workflow. Run intermission bars with fast checkout and preauthorized tabs. Square's restaurant POS handles preauthorized bar tabs, coursing, table and seat management, split checks, auto-gratuity and kitchen routing to Square KDS. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We build menus, modifiers, printers and KDS routing for each outlet
  • We set up tabs, tip rules and permissions for bartenders and servers
  • We configure Square Handheld or Register at each station and train staff
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Square Kiosk

For theaters & performing arts: Let customers select and pay for concert concessions, drinks and venue food orders at a self-service ordering station. Let patrons order intermission drinks at a Square Kiosk before the show. Square Kiosk is an iPad-run self-ordering station with built-in contactless and chip payments that sends orders to your primary Square POS. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We design the kiosk menu and upsell flow
  • We choose mounting and placement and configure the device (bought from Square)
  • Roots Payments is an independent Square Reseller, not Square.
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Square Online (websites)

For theaters & performing arts: Give customers an online storefront for tickets, concessions and event merchandise, with ordering and fulfillment choices suited to your business. Sell memberships and merchandise on a Square Online site. Square Online builds a website or online store synced with your Square item library, including non-physical item types for event tickets, memberships and donations. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We build and configure your Square Online site and item types
  • We write confirmation emails with redemption details, since Square doesn't generate tickets automatically
  • We connect your domain, SEO settings and analytics
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Square Gift Cards

For theaters & performing arts: Offer gift cards redeemable toward tickets, concessions and event merchandise and track purchased and redeemed balances. Sell show gift cards for the holidays. Square Gift Cards lets you sell physical and digital gift cards in person and online; they don't expire and redeem like any other payment. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We set up designs, denominations and holiday promotions
  • We connect gift cards to your website and booking flow
  • Roots Payments is an independent Square Reseller, not Square.
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Square Marketing

For theaters & performing arts: Build opt-in campaigns for tickets, concessions and event merchandise, from new offerings to reminders for returning customers. Email and text patrons about new seasons and last-minute seats. Square Marketing sends email and text campaigns to your Square customer directory, including automated campaigns and review requests. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We build segments from your Square customer data
  • We write your first seasonal and event campaigns
  • We make sure text messages follow opt-in rules
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Recurring Billing

For theaters & performing arts: Schedule and manage payments for season passes and venue memberships, including renewals and customer account balances. Bill season subscriptions and memberships in installments. Recurring billing charges memberships, installments and monthly fees automatically to a card or bank account on file.
  • We set up plans and migrate existing customers
  • We write clear billing terms and receipts
  • We monitor failed payments
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Merchant Account

For theaters & performing arts: Arrange a processing account for tickets, concessions and event merchandise, with checkout methods matched to how customers pay. An account underwritten for advance ticket and subscription sales. A dedicated merchant account is underwritten for your category and volume, with pricing you can read line by line.
  • We package your application so underwriting goes faster
  • We compare pricing against your current statements
  • One named contact for support and disputes
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Credit Card Surcharging

For theaters & performing arts: Plan credit-card surcharge disclosures for tickets, concessions and event merchandise, keeping eligible card payments distinct at checkout. Pass through card costs with disclosures that meet all-in pricing rules. Surcharging adds a disclosed fee to credit card payments to offset processing cost; it can't apply to debit cards and is capped by card-network rules and state law.
  • We check your state's surcharge rules before turning it on
  • We set up disclosures, signage and receipts
  • We handle card-network registration where required
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Square Integrations questions

Questions live venue operators ask about payments.
We start with the software you use and the data that needs to move between systems. Roots helps select and configure the agreed app connection.
Yes. We review Square’s developer APIs and your software documentation, then quote a defined project for the required workflow.
Bring your software list, account access and data-sync requirements. Roots uses these details to plan the workflow for theaters & performing arts and prepare a clear setup scope.
See Square’s official pages for current software, hardware and processing prices. Request a quote for your Roots setup or custom project. Consultations and payment reviews are free.

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Talk to a live venue payments specialistAll theaters & performing arts solutions