Merchant accounts built for music venues

An account underwritten for advance ticket sales. A dedicated merchant account is underwritten for your category and volume, with pricing you can read line by line.
Talk to a live venue payments specialistAll concert & live music venues solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for concert & live music venues

How each solution supports concert & live music venues

See what each option adds to the way your business takes and tracks payments.

Square for Restaurants

For concert & live music venues: Organize concert concessions, drinks and venue food orders with menu modifiers, kitchen routing and front-of-house checks in one restaurant workflow. Run bars with preauthorized tabs, quick-pour buttons and dark display mode for low light. Square's restaurant POS handles preauthorized bar tabs, coursing, table and seat management, split checks, auto-gratuity and kitchen routing to Square KDS. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We build menus, modifiers, printers and KDS routing for each outlet
  • We set up tabs, tip rules and permissions for bartenders and servers
  • We configure Square Handheld or Register at each station and train staff
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Square for Retail

For concert & live music venues: Connect artist merchandise, souvenirs and packaged concessions to a retail catalog, stock tracking and customer purchase history. Track tour merch by size and design for artist settlements. Square's retail POS keeps stock in sync across locations and channels, with purchase orders, vendor profiles, barcode labels and cost-of-goods tracking. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We import your catalog, variants and barcodes
  • We set up vendors, reorder points and low-stock alerts
  • We configure scanners and label printers and train shop staff
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Square Hardware Setup

For concert & live music venues: Choose and configure Square checkout equipment for tickets, concessions and event merchandise, including counter, mobile and staff workflows. Put Square Handheld on roaming bartenders and Square Register at main bars. Square hardware includes Square Register, Square Terminal, Square Handheld, Square Stand, Square Kiosk and card readers; we help you choose and set it up, and you buy it from Square. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We map every station and recommend the right Square device (Roots doesn't sell hardware)
  • We configure devices, printers, cash drawers and network before opening
  • We test offline mode and backup plans
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Square Integrations

For concert & live music venues: Connect Square transaction data with the tools used to manage ticket orders, event totals and performer settlements, reducing repeated data entry. Connect SimpleTix, Brushfire or TicketsCandy so tickets and bar sales report together. The Square App Marketplace connects Square to booking, ticketing, accounting, scheduling and marketing apps so sales and customers stay in sync. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We pick apps that actually fit your workflow and test them
  • We map items, taxes and payouts so accounting ties out
  • We handle setup, data migration and staff training
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Square Kiosk

For concert & live music venues: Let customers select and pay for concert concessions, drinks and venue food orders at a self-service ordering station. Add Square Kiosks for food so bartenders focus on drinks. Square Kiosk is an iPad-run self-ordering station with built-in contactless and chip payments that sends orders to your primary Square POS. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We design the kiosk menu and upsell flow
  • We choose mounting and placement and configure the device (bought from Square)
  • Roots Payments is an independent Square Reseller, not Square.
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Square Staff

For concert & live music venues: Set roles, permissions and schedules for box-office teams and event staff, with a clearer view of staffing across shifts. Set tip pooling and permissions for bar staff. Square's staff tools schedule shifts, track attendance and hours, and set custom permissions with Square Advanced Access. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We set roles and permissions for each department
  • We build schedules and tip rules for seasonal crews
  • Roots Payments is an independent Square Reseller, not Square.
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Square Marketing

For concert & live music venues: Build opt-in campaigns for tickets, concessions and event merchandise, from new offerings to reminders for returning customers. Email and text show announcements to your regulars. Square Marketing sends email and text campaigns to your Square customer directory, including automated campaigns and review requests. Roots Payments, an independent Square Reseller, sets it up and supports it.
  • We build segments from your Square customer data
  • We write your first seasonal and event campaigns
  • We make sure text messages follow opt-in rules
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Payouts

For concert & live music venues: Distribute amounts owed to performers, promoters and ticket sellers, with payment references matched to ticket orders, event totals and performer settlements. Settle artist guarantees and merch splits after the show. Payouts send money to partners, owners and vendors from your platform, provided through our licensed banking and money-transmission partners. Roots Payments is not a bank or money transmitter.
  • We design the payout flow and connect it to your software
  • We coordinate onboarding with our licensed partners
  • We support you after launch
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Merchant Account

For concert & live music venues: Arrange a processing account for tickets, concessions and event merchandise, with checkout methods matched to how customers pay. An account underwritten for advance ticket sales. A dedicated merchant account is underwritten for your category and volume, with pricing you can read line by line.
  • We package your application so underwriting goes faster
  • We compare pricing against your current statements
  • One named contact for support and disputes

Credit Card Surcharging

For concert & live music venues: Plan credit-card surcharge disclosures for tickets, concessions and event merchandise, keeping eligible card payments distinct at checkout. Pass through card costs with disclosures that meet all-in pricing rules. Surcharging adds a disclosed fee to credit card payments to offset processing cost; it can't apply to debit cards and is capped by card-network rules and state law.
  • We check your state's surcharge rules before turning it on
  • We set up disclosures, signage and receipts
  • We handle card-network registration where required
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Merchant Account questions

Questions live venue operators ask about payments.
It enables your business to accept card payments through a processing partner. Roots helps compare the options, prepare the application and configure your checkout.
Yes. A free review covers processing charges, payment channels and equipment so you can decide which changes make sense.
Bring your processing statements, payment channels and checkout equipment. Roots uses these details to plan the workflow for concert & live music venues and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a live venue payments specialistAll concert & live music venues solutions