Assisted Living & Senior Living Payments

Assisted living and senior communities bill monthly fees that often run $4,000 to $8,000 or more, usually paid by family members. ACH is the most economical rail at those amounts.
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Payment solutions for assisted living & senior living

How these solutions fit assisted living & senior living

See what each option adds to the way your business takes and tracks payments.

Square Invoices

For assisted living & senior living: Send itemized invoices for home-care visits and client service charges and track deposits, due dates and outstanding balances. Square Invoices sends unlimited invoices, estimates and contracts by email, text or link, with automatic reminders and cards or bank accounts on file. Monthly invoices with bank account on file, for smaller communities. Roots sets up your templates, schedules and accounting sync.
  • Build branded invoice and estimate templates with your terms and policies
  • Set up recurring series with card or bank account on file
  • Connect Square to QuickBooks Online or Xero and map your accounts
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ACH Payments

For assisted living & senior living: Offer bank-account payments for home-care visits and client service charges, with authorization and invoice matching built into the workflow. ACH moves money directly between bank accounts, usually for far less than cards on large payments. ACH for monthly fees, far cheaper than cards at these amounts.
  • Set up authorization and verification
  • Configure payment pages and invoices
  • Handle returns and reporting
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Transfer initiated

$3,345.00 · ref ACH-7731

Recurring Billing

For assisted living & senior living: Schedule and manage payments for weekly care plans and scheduled client invoices, including renewals and customer account balances. Automate recurring card and ACH charges for memberships, retainers and payment plans. Automatic monthly billing with prorations.
  • Draft authorization language for recurring charges
  • Set up schedules and retry rules
  • Connect billing to your software
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Merchant Account

For assisted living & senior living: Arrange a processing account for home-care visits and client service charges, with checkout methods matched to how customers pay. A dedicated merchant account underwritten for your senior living community, with pricing you can read and a person to call. MCC 8050 accounts sized for monthly fees.
  • Analyze your current statements and quote side by side
  • Prepare the underwriting package so approval moves quickly
  • Set up terminals, gateway and software connections
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Credit Card Surcharging

For assisted living & senior living: Plan credit-card surcharge disclosures for home-care visits and client service charges, keeping eligible card payments distinct at checkout. A surcharge program adds a disclosed fee to credit card payments to offset processing costs. Pass card costs to residents who choose credit cards, where state law allows. Roots configures card detection so debit and prepaid cards are never surcharged.
  • Check your state's rules
  • File required notice with card networks through your acquirer
  • Configure terminals, invoices and receipts
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Custom Payment Integration

For assisted living & senior living: Connect the payment flow for home-care visits and client service charges with your software and the operational records behind visit records, care-plan invoices and caregiver balances. We connect payments to the systems you already run so balances, receipts and deposits reconcile automatically. Connect billing to your senior living software.
  • Scope integrations your software vendor supports
  • Build and test the connection
  • Keep sensitive data out of payment records
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Assisted Living & Senior Living payment questions

Start with the workflows your business needs. Options on this page include Square Invoices for Living Communities, Assisted Living ACH Payments, Assisted Living Recurring Billing. Roots helps compare the setup, software and processing requirements around how you operate.
Yes. Bring your current POS, checkout or billing tools and recent processing statements. We review appointments, invoices, deposits and customer billing, then plan the changes your assisted living & senior living business needs.
Request a quote for your business. The review covers your payment mix, locations, software, hardware recommendations and implementation work. Consultations and payment reviews are free.
Bring recent payment statements, the systems you use and a record of how a customer places an order, receives a service or pays a bill. Tell us which assisted living & senior living workflows need to improve so we can scope a practical setup.

Let’s set up payments for your assisted living & senior living business

Book a free 30-minute payment review to compare costs, address payment problems and plan your next steps.
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