Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a florist payments specialistAll online flower delivery solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for online flower delivery

How each solution supports online flower delivery

See what each option adds to the way your business takes and tracks payments.

Square Online (websites)

For online flower delivery: Give customers an online storefront for bouquets, arrangements and event flowers, with ordering and fulfillment choices suited to your business. Square Online gives online florists a website with pickup, shipping and local delivery, and Square says in-store sales, online orders and inventory connect automatically. That keeps arrangements for delivery from overselling across channels. Roots Payments builds the store, product pages and shipping rules.
  • Build product pages with photos, variants and descriptions
  • Set shipping zones, pickup windows and local delivery radius
  • Connect your domain and basic on-page SEO
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Square Integrations

For online flower delivery: Connect Square transaction data with the tools used to manage delivery dates, arrangement orders and event deposits, reducing repeated data entry. Square's App Marketplace connects the POS to accounting, ecommerce and other tools. Accounting sync is the most common; ecommerce sync matters if you also sell on another platform. Roots Payments picks the apps, connects them and checks that data lands correctly.
  • Recommend apps from Square's App Marketplace
  • Connect and map accounts, taxes and categories
  • Test sync with real sales
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Square Gift Cards

For online flower delivery: Offer gift cards redeemable toward bouquets, arrangements and event flowers and track purchased and redeemed balances. Square Gift Cards let online florists sell physical and digital gift cards that customers redeem in store or online. Gift cards are a top holiday seller and bring new customers through the door. Roots Payments designs the program, loads card stock and sets up reporting.
  • Design card artwork and eGift templates
  • Set up gift card sales at the counter and online
  • Plan holiday gift card promotions
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Square Marketing

For online flower delivery: Build opt-in campaigns for bouquets, arrangements and event flowers, from new offerings to reminders for returning customers. Square Marketing sends email and text campaigns from the same customer list your POS builds. For online florists, that means announcing new arrivals, restocks and sales to the people who already buy from you. Roots Payments builds the list, templates and automations.
  • Import and segment your customer list
  • Build branded templates
  • Set up automations for new and lapsed customers
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E-commerce Payments

For online flower delivery: Add online checkout for bouquets, arrangements and event flowers, with order references carried through payment and fulfillment. Ecommerce payments connect your website or online store to a partner-provided merchant account arranged by Roots and gateway. Gift orders ship to a different address, which fraud tools flag, so rules need tuning. Roots Payments sets up checkout, fraud tools and reporting.
  • Connect your store platform
  • Set fraud rules for your ticket size
  • Test checkout and refunds
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Chargeback Management

For online flower delivery: Organize evidence for disputed bouquets, arrangements and event flowers, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Merchant Account

For online flower delivery: Arrange a processing account for bouquets, arrangements and event flowers, with checkout methods matched to how customers pay. A dedicated merchant account gives online florists their own processing relationship, with interchange-plus or flat pricing and statements we explain line by line. Many small shops start on flat-rate pricing. Roots Payments reviews your statements and quotes before you switch.
  • Review your current statements for hidden fees
  • Quote pricing based on your card mix
  • Set up terminals or connect your POS
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Recurring Billing

For online flower delivery: Schedule and manage payments for weekly floral deliveries and corporate flower plans, including renewals and customer account balances. Recurring billing charges a saved card or bank account on a schedule. Weekly or monthly flower subscriptions for homes and offices. Roots Payments sets up plans, reminders and clear cancellation.
  • Set up plans and schedules
  • Write clear terms and notices
  • Set up retries and reminders
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Chargeback Management questions

Questions florist owners ask about payments and POS.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for online flower delivery and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a florist payments specialistAll online flower delivery solutions