Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a building supply dealer payments specialistAll construction equipment rental solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for construction equipment rental

How each solution supports construction equipment rental

See what each option adds to the way your business takes and tracks payments.

Merchant Account

For construction equipment rental: Arrange a processing account for building materials, equipment rentals and trade orders, with checkout methods matched to how customers pay. A dedicated merchant account gives construction and tool equipment rental companies their own merchant ID, pricing built on actual card-network costs, and underwriting that understands your payment patterns. Authorize at checkout and adjust on return, on a dedicated account. Roots matches you with the right acquiring bank and stays your point of contact after approval.
  • Review your current statements and model interchange-plus costs
  • Prepare the application and underwriting package
  • Configure terminals, gateway and reporting
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Recurring Billing

For construction equipment rental: Schedule and manage payments for trade replenishment and equipment rental charges, including renewals and customer account balances. Recurring billing lets construction and tool equipment rental companies put rentals, deposits, damage waivers and delivery on an automatic schedule, charged to a saved card or bank account. Bill 28-day cycles automatically. Roots builds the plans, retry rules and notifications, and connects them to your records.
  • Design payment plans (including 10-month or 12-month) for contractors and homeowners
  • Set retry, dunning and late-fee rules
  • Sync recurring payments to your accounting or management system
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Level 2/3 Processing

For construction equipment rental: Include purchase-order references and itemized invoice data for business-card purchases of building materials, equipment rentals and trade orders. When business customers pay construction and tool equipment rental companies with corporate, purchasing or fleet cards, sending enhanced transaction data (tax, PO number, line items) can qualify for lower interchange. Lower interchange on eligible commercial cards. Roots configures enhanced-data capture in your gateway, invoices or ERP so it happens on every eligible transaction.
  • Analyze statements to find commercial-card downgrades
  • Configure the gateway or ERP to populate enhanced data accurately
  • Monitor CEDP qualification and fix data-quality errors
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Chargeback Management

For construction equipment rental: Organize evidence for disputed building materials, equipment rentals and trade orders, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Square Virtual Terminal

For construction equipment rental: Take authorized phone or remote payments for building materials, equipment rentals and trade orders from a browser-based terminal. Square Virtual Terminal turns a computer into a card terminal, so construction and tool equipment rental companies can take payments by phone, mail, text or email from a browser. Smaller shops charge a card on file after return with Square Virtual Terminal. Roots sets up your office workflow, card-on-file policy and recurring schedules so staff take remote payments consistently.
  • Write a phone-payment script and card-authorization process for office staff
  • Set up card-on-file and recurring schedules for contractors and homeowners
  • Configure user permissions so only authorized staff key in cards
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Chargeback Management questions

Questions building supply dealer finance teams ask about B2B payments.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for construction equipment rental and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a building supply dealer payments specialistAll construction equipment rental solutions