Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a CBD brand payments specialistAll cbd wholesale & white label solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for cbd wholesale & white label

How each solution supports cbd wholesale & white label

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For cbd wholesale & white label: Present your model for CBD products, hemp goods and wholesale orders to specialist processing partners, with product and fulfillment documentation prepared. Roots Payments places CBD wholesalers and white-label manufacturers with acquiring banks and processors that knowingly underwrite bulk and private-label hemp-derived products, so the account is built to last instead of flagged after the first review. We work with virtually any legal business, subject to underwriting; pricing, limits, and terms depend on the acquirer's review. Reserves may apply, and any reserve is disclosed in your agreement before you sign.
  • Pre-underwriting review of your website, checkout, and documents (manufacturing licenses, COAs by batch, and customer reseller agreements)
  • Application packaged and submitted only to acquirers with appetite for your category
  • Plain-English walkthrough of pricing, reserve, and termination terms before you sign
Explore this solution

ACH Payments

For cbd wholesale & white label: Offer bank-account payments for CBD products, hemp goods and wholesale orders, with authorization and invoice matching built into the workflow. Bank payments give CBD wholesalers and white-label manufacturers a lower-cost option for larger tickets and a backup if card processing is reviewed. ACH has its own risk rules, including return-rate limits under Nacha, so it is underwritten separately.
  • ACH underwriting alongside your card account
  • Authorization language and receipt templates
  • Integration into invoices, checkout, or your CRM
Explore this solution
✓

Transfer initiated

$140.00 · ref ACH-7731

Level 2/3 Processing

For cbd wholesale & white label: Include purchase-order references and itemized invoice data for business-card purchases of CBD products, hemp goods and wholesale orders. When retailers pay CBD wholesalers and white-label manufacturers with corporate or purchasing cards, passing Level 2 and Level 3 line-item data can qualify eligible transactions for lower interchange. Roots sets it up on an account approved for your category.
  • Data mapping from your ERP or invoicing
  • Interchange review after launch
  • Ongoing support
Explore this solution

Chargeback Management

For cbd wholesale & white label: Organize evidence for disputed CBD products, hemp goods and wholesale orders, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Text to Pay

For cbd wholesale & white label: Send a payment request for CBD products, hemp goods and wholesale orders by text so customers can pay against a specific order or invoice. Keying card numbers from phone calls is costly and dispute-prone for CBD wholesalers and white-label manufacturers. Text-to-pay sends a secure link so the customer enters their own card, with 3-D Secure and a stored consent record.
  • SMS opt-in and TCPA-aware messaging setup
  • Template copy for links and receipts
  • Integration with your CRM or case system
Explore this solution

Chargeback Management questions

Questions CBD brand merchants ask about approval.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for cbd wholesale & white label and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a CBD brand payments specialistAll cbd wholesale & white label solutions