Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a travel club payments specialistAll private jet & charter flights solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for private jet & charter flights

How each solution supports private jet & charter flights

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For private jet & charter flights: Present your model for travel bookings, package deposits and tour balances to specialist processing partners, with product and fulfillment documentation prepared. Roots Payments places private aviation and charter brokers with acquiring banks and processors that knowingly underwrite charter flights and jet cards, so the account is built to last instead of flagged after the first review. We work with virtually any legal business, subject to underwriting; pricing, limits, and terms depend on the acquirer's review. Reserves may apply, and any reserve is disclosed in your agreement before you sign.
  • Pre-underwriting review of your website, checkout, and documents (operator certificates (Part 135), broker disclosures, and jet card terms)
  • Application packaged and submitted only to acquirers with appetite for your category
  • Plain-English walkthrough of pricing, reserve, and termination terms before you sign
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ACH Payments

For private jet & charter flights: Offer bank-account payments for travel bookings, package deposits and tour balances, with authorization and invoice matching built into the workflow. Bank payments give private aviation and charter brokers a lower-cost option for larger tickets and a backup if card processing is reviewed. ACH has its own risk rules, including return-rate limits under Nacha, so it is underwritten separately.
  • ACH underwriting alongside your card account
  • Authorization language and receipt templates
  • Integration into invoices, checkout, or your CRM
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Transfer initiated

$5,747.00 · ref ACH-7731

Text to Pay

For private jet & charter flights: Send a payment request for travel bookings, package deposits and tour balances by text so customers can pay against a specific order or invoice. Keying card numbers from phone calls is costly and dispute-prone for private aviation and charter brokers. Text-to-pay sends a secure link so the customer enters their own card, with 3-D Secure and a stored consent record.
  • SMS opt-in and TCPA-aware messaging setup
  • Template copy for links and receipts
  • Integration with your CRM or case system
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Chargeback Management

For private jet & charter flights: Organize evidence for disputed travel bookings, package deposits and tour balances, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Crypto Payments & Conversion

For private jet & charter flights: Plan a digital-asset payment option for travel bookings, package deposits and tour balances, with conversion and reconciliation mapped to the sale. Crypto gives private aviation and charter brokers another way to get paid when card options are limited. Customers pay in supported digital assets and you can receive U.S. dollars. Crypto conversion is provided through service partners coordinated by Roots. Roots Payments is not a bank, money transmitter, or crypto exchange.
  • Introduction and onboarding support with our service partners
  • Checkout placement alongside card and ACH options
  • Customer-facing FAQ copy
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Chargeback Management questions

Questions travel club merchants ask about approval.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for private jet & charter flights and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a travel club payments specialistAll private jet & charter flights solutions