Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a towing company payments specialistAll impound lots & vehicle storage facilities solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for impound lots & vehicle storage facilities

How each solution supports impound lots & vehicle storage facilities

See what each option adds to the way your business takes and tracks payments.

Square Point of Sale

For impound lots & vehicle storage facilities: Bring towing calls, roadside services and storage charges into a point-of-sale workflow, with reporting organized around dispatch references, tow invoices and storage balances. Run the release window on Square Terminal or Register. Square Point of Sale is Square's POS app for taking payments in person, online or in the field. Roots sets up your items, services, taxes, permissions and devices so checkout is quick.
  • Choose the Square plan and hardware that fit your counter, trucks or bays
  • Import your catalog and customer list and set team permissions
  • Configure taxes, discounts, receipts and (if you use them) tips
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Merchant Account

For impound lots & vehicle storage facilities: Arrange a processing account for towing calls, roadside services and storage charges, with checkout methods matched to how customers pay. Typical tickets for impound and vehicle storage facilities run $150 to $2,000, and a merchant account's limits and pricing can be set for that range. A dedicated merchant account gives you custom pricing and processing limits set during underwriting. Roots uses it when Square isn't the right fit.
  • Statement review and a pricing quote
  • Underwriting and application support
  • A named support contact after go-live
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Chargeback Management

For impound lots & vehicle storage facilities: Organize evidence for disputed towing calls, roadside services and storage charges, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Custom Payment Integration

For impound lots & vehicle storage facilities: Connect the payment flow for towing calls, roadside services and storage charges with your software and the operational records behind dispatch references, tow invoices and storage balances. Pull calculated storage fees from your impound software into the payment. Roots builds integrations that tie payments to the software you run your business on.
  • Discovery and scoping
  • Build, test and launch
  • Ongoing maintenance
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Chargeback Management questions

Questions towing company owners ask about payments.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for impound lots & vehicle storage facilities and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a towing company payments specialistAll impound lots & vehicle storage facilities solutions