Online checkout for event promoters on a gateway that allows your category

Roots connects your store to a gateway and acquirer that approve your category, with fraud screening and 3-D Secure configured for card-not-present risk.
Talk to a ticket reseller payments specialistAll event promoters solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for event promoters

How each solution supports event promoters

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For event promoters: Present your model for advance ticket sales, event packages and booking fees to specialist processing partners, with product and fulfillment documentation prepared. Roots Payments places event promoters with acquiring banks and processors that knowingly underwrite event tickets and VIP packages, so the account is built to last instead of flagged after the first review. We work with virtually any legal business, subject to underwriting; pricing, limits, and terms depend on the acquirer's review. Reserves may apply, and any reserve is disclosed in your agreement before you sign.
  • Pre-underwriting review of your website, checkout, and documents (venue contracts, insurance, and past-event history)
  • Application packaged and submitted only to acquirers with appetite for your category
  • Plain-English walkthrough of pricing, reserve, and termination terms before you sign
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E-commerce Payments

For event promoters: Add online checkout for advance ticket sales, event packages and booking fees, with order references carried through payment and fulfillment. Roots connects your store to a gateway and acquirer that approve your category, with fraud screening and 3-D Secure configured for card-not-present risk.
  • Check that your cart platform's own acceptable-use policy allows your products
  • Gateway setup, fraud-rule tuning, and test transactions before launch
  • Checkout disclosure review (refunds, shipping, age or eligibility limits)

Chargeback Management

For event promoters: Organize evidence for disputed advance ticket sales, event packages and booking fees, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Mobile Payments

For event promoters: Collect payments for advance ticket sales, event packages and booking fees away from a fixed counter, with transactions recorded against the sale or job. Event promoters often take payment away from a counter. Roots sets up mobile readers and tap-to-pay on phones, tied to a merchant account approved for your category, so field payments are not processed through an app whose terms exclude you.
  • Device selection and setup
  • Field staff training
  • Receipt and evidence templates for disputes
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Roots POS

For event promoters: Bring advance ticket sales, event packages and booking fees into a business-tools workflow, with setup, staff training and reporting for event dates, ticket references and refund histories. Consumer POS brands frequently restrict event tickets and VIP packages. Roots POS pairs checkout and inventory tools with processing that is underwritten for your category.
  • Catalog import and SKU setup
  • Hardware recommendations and configuration
  • Staff training on age-verification and refund workflows
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Payment approved

$5,818.66 · Visa •• 4242

Payouts

For event promoters: Distribute amounts owed to promoters, performers and ticket sellers, with payment references matched to event dates, ticket references and refund histories. Event promoters often need to send money out as well as take it in. Roots sets up payouts to bank accounts and eligible debit cards with recipient verification. Roots Payments is not a bank or money transmitter.
  • Payout flow design and partner onboarding
  • Integration with your platform or back office
  • Recipient support scripts
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E-commerce Payments questions

Questions ticket reseller merchants ask about approval.
Roots helps plan checkout, customer confirmations, refunds and order reconciliation, then connects payment acceptance through a processing partner.
We review the site and purchasing journey, then recommend a hosted checkout or custom integration that suits how you sell.
Bring your website platform, order workflow and refund process. Roots uses these details to plan the workflow for event promoters and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a ticket reseller payments specialistAll event promoters solutions