A Peptide Clinic merchant account from a bank that knows your category

Roots Payments places peptide therapy and longevity clinics with acquiring banks and processors that knowingly underwrite clinic-administered peptide and wellness therapies, so the account is built to last instead of flagged after the first review. We work with virtually any legal business, subject to underwriting; pricing, limits, and terms depend on the acquirer's review. Reserves may apply, and any reserve is disclosed in your agreement before you sign.
Talk to a telehealth clinic payments specialistAll peptide therapy & wellness clinics solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for peptide therapy & wellness clinics

How each solution supports peptide therapy & wellness clinics

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For peptide therapy & wellness clinics: Present your model for remote-care charges and pharmacy purchases to specialist processing partners, with product and fulfillment documentation prepared. Roots Payments places peptide therapy and longevity clinics with acquiring banks and processors that knowingly underwrite clinic-administered peptide and wellness therapies, so the account is built to last instead of flagged after the first review. We work with virtually any legal business, subject to underwriting; pricing, limits, and terms depend on the acquirer's review. Reserves may apply, and any reserve is disclosed in your agreement before you sign.
  • Pre-underwriting review of your website, checkout, and documents (provider licenses, compounding pharmacy sources, and treatment menu)
  • Application packaged and submitted only to acquirers with appetite for your category
  • Plain-English walkthrough of pricing, reserve, and termination terms before you sign

Roots POS

For peptide therapy & wellness clinics: Bring remote-care charges and pharmacy purchases into a business-tools workflow, with setup, staff training and reporting for patient invoice references, prescriptions and delivery records. Consumer POS brands frequently restrict clinic-administered peptide and wellness therapies. Roots POS pairs checkout and inventory tools with processing that is underwritten for your category.
  • Catalog import and SKU setup
  • Hardware recommendations and configuration
  • Staff training on age-verification and refund workflows
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Payment approved

$391.62 · Visa •• 4242

Recurring Billing

For peptide therapy & wellness clinics: Schedule and manage payments for care memberships and permitted refill charges, including renewals and customer account balances. Recurring charges are a leading dispute source for peptide therapy and longevity clinics when customers forget or can't cancel. Roots sets up billing with express consent capture, renewal reminders, simple online cancellation, and account-updater services, in line with ROSCA and state automatic-renewal laws.
  • Review of offer terms and checkout disclosures against ROSCA and state automatic-renewal laws
  • Billing platform setup and gateway integration
  • Descriptor and receipt design that customers recognize
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Chargeback Management

For peptide therapy & wellness clinics: Organize evidence for disputed remote-care charges and pharmacy purchases, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Text to Pay

For peptide therapy & wellness clinics: Send a payment request for remote-care charges and pharmacy purchases by text so customers can pay against a specific order or invoice. Keying card numbers from phone calls is costly and dispute-prone for peptide therapy and longevity clinics. Text-to-pay sends a secure link so the customer enters their own card, with 3-D Secure and a stored consent record.
  • SMS opt-in and TCPA-aware messaging setup
  • Template copy for links and receipts
  • Integration with your CRM or case system
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High-Risk Merchant Account questions

Questions telehealth clinic merchants ask about approval.
We review the business model, products, website and processing history, then initiate the application with a suitable processing partner.
Bring ownership details, licenses, recent processing statements and clear fulfillment and refund policies. We organize the application around your specific business.
Bring your products, licenses, processing statements and fulfillment policies. Roots uses these details to plan the workflow for peptide therapy & wellness clinics and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a telehealth clinic payments specialistAll peptide therapy & wellness clinics solutions