Payments & Booking for Resort Spas

Resort and hotel spas often need to post charges to guest rooms, report across multiple outlets and integrate with property management systems.
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Payment solutions for resort & hotel spas

How these solutions fit resort & hotel spas

See what each option adds to the way your business takes and tracks payments.

Square Appointments

For resort & hotel spas: Schedule massage sessions and spa treatment appointments, collect appointment payments and keep staff calendars aligned. Square Appointments puts online booking, reminders and payments in one calendar. Common use for resort spas: room-aware booking and multi-location management. Roots Payments, an independent Square Reseller, configures your services, staff, policies and booking site so it works from the first appointment.
  • Build your service menu with durations, processing time, prices and staff assignments
  • Configure deposit, cancellation and no-show policies that match how you actually operate
  • Connect booking to your website, Instagram and Google Business Profile
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Custom Development on Square

For resort & hotel spas: Build a Square-based payment workflow around massage, spa treatments and wellness products, with custom software for your operating process. When Square doesn't do it out of the box, Roots builds it on Square's APIs: bookings, payments, subscriptions and webhooks. Custom builds on Square's APIs to connect spa sales with hotel systems. Custom solutions are Roots' work, built on Square's developer platform.
  • Scope, build and maintain custom apps and integrations (a Roots service)
  • Multi-location and franchise setups
  • A named Roots contact for training and ongoing support, nationwide and remote-first
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Square Gift Cards

For resort & hotel spas: Offer gift cards redeemable toward massage, spa treatments and wellness products and track purchased and redeemed balances. Square Gift Cards sells physical and eGift cards at the POS and online, and they never expire. Common use for resort spas: gift cards redeemable across locations. Roots sets up designs, online sales and holiday promotions.
  • Set up gift card designs and online sales
  • Plan holiday and promotion calendars around gift card sales
  • A named Roots contact for training and ongoing support, nationwide and remote-first
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Merchant Account

For resort & hotel spas: Arrange a processing account for massage, spa treatments and wellness products, with checkout methods matched to how customers pay. A dedicated merchant account gives resort spas custom pricing and underwriting that fits how they sell. Common use for resort spas: enterprise pricing and integration with hotel processing. Roots matches you with the right account and coordinates account setup and ongoing support with the processing partner.
  • Underwriting guidance and application support
  • Pricing review against your current statements
  • A named Roots contact for training and ongoing support, nationwide and remote-first
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Custom Payment Integration

For resort & hotel spas: Connect the payment flow for massage, spa treatments and wellness products with your software and the operational records behind treatment bookings, gratuities and package balances. When your software, access control or equipment needs to talk to payments, Roots builds the integration. Connect spa payments to PMS and folio posting.
  • Scoping, build and maintenance
  • A named Roots contact for training and ongoing support, nationwide and remote-first
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Resort & Hotel Spas payment questions

Start with the workflows your business needs. Options on this page include Square Appointments for Resort Spas, Custom Square Development for Resort Spas, Square Gift Cards for Resort Spas. Roots helps compare the setup, software and processing requirements around how you operate.
Yes. Bring your current POS, checkout or billing tools and recent processing statements. We review bookings, memberships, service checkout and product sales, then plan the changes your resort & hotel spas business needs.
Request a quote for your business. The review covers your payment mix, locations, software, hardware recommendations and implementation work. Consultations and payment reviews are free.
Bring recent payment statements, the systems you use and a record of how a customer places an order, receives a service or pays a bill. Tell us which resort & hotel spas workflows need to improve so we can scope a practical setup.

Let’s set up payments for your resort & hotel spa business

Book a free 30-minute payment review to compare costs, address payment problems and plan your next steps.
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