Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
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Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for solar installers

How each solution supports solar installers

See what each option adds to the way your business takes and tracks payments.

ACH Payments

For solar installers: Offer bank-account payments for installation deposits, energy projects and equipment, with authorization and invoice matching built into the workflow. Collect cash-purchase milestones by ACH instead of cards. ACH moves money straight from the customer's bank account, which usually costs far less than a card on a large invoice.
  • Set up ACH on invoices and payment pages
  • Write authorization language
  • Explain return and settlement timing
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Transfer initiated

$13,500.00 · ref ACH-7731

Consumer Financing

For solar installers: Present financing options for installation deposits, energy projects and equipment alongside the purchase or service estimate. Roots connects your business with buy-now-pay-later options for customer purchases.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Merchant Account

For solar installers: Arrange a processing account for installation deposits, energy projects and equipment, with checkout methods matched to how customers pay. Get limits and pricing sized for $20,000+ milestones. A dedicated merchant account gives you custom pricing and processing limits set during underwriting. Roots uses it when Square isn't the right fit.
  • Statement review and a pricing quote
  • Underwriting and application support
  • A named support contact after go-live
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High-Risk Merchant Account

For solar installers: Present your model for installation deposits, energy projects and equipment to specialist processing partners, with product and fulfillment documentation prepared. If solar was declined elsewhere, Roots prepares the application and coordinates account review with processing partners that support your business category.
  • Prepare a strong application (processing history, refund policy, contracts)
  • Match you with a sponsor bank program that accepts your model
  • Ongoing chargeback-ratio monitoring
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Chargeback Management

For solar installers: Organize evidence for disputed installation deposits, energy projects and equipment, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Square Invoices

For solar installers: Send itemized invoices for installation deposits, energy projects and equipment and track deposits, due dates and outstanding balances. Square Invoices can handle deposits and smaller milestone payments (partial payments of up to $50,000 per Square's help center). Large full-system payments usually belong on ACH or a dedicated merchant account. Square Invoices sends estimates and invoices by email, SMS or a shareable link and tracks what's paid, unpaid or overdue. Roots configures the templates, payment schedules and reminders around how you bill.
  • Build your service catalog, tax settings and branded invoice and estimate templates
  • Set up deposit and milestone schedules that match your contracts and any state limits you operate under
  • Connect Square to QuickBooks Online or Xero so paid invoices reconcile automatically
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Square Contracts

For solar installers: Document the scope, payment schedule and customer approval for installation deposits, energy projects and equipment before work begins. A signed scope protects solar installers when a customer disputes a charge later. Square Contracts builds contracts with e-signature that attach to Square estimates, invoices and appointments, free of charge.
  • Adapt Square's templates to your scope, change-order and warranty language
  • Attach contracts to estimates and bookings automatically
  • Coordinate with your attorney on state-specific terms
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Chargeback Management questions

Questions solar installer owners ask about getting paid in the field.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for solar installers and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a solar installer payments specialistAll solar installers solutions