Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a software company payments specialistAll digital products & memberships solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for digital products & memberships

How each solution supports digital products & memberships

See what each option adds to the way your business takes and tracks payments.

E-commerce Payments

For digital products & memberships: Add online checkout for software subscriptions, licenses and implementation charges, with order references carried through payment and fulfillment. Online payment processing lets digital product sellers and membership sites collect downloads, templates, memberships and communities through a website, portal or shopping cart, with cards, digital wallets and bank transfer. Checkout integrated with your membership or download platform. Roots supports the checkout after launch.
  • Pick the right checkout for your platform
  • Configure fraud rules for your ticket sizes
  • Test end to end before launch
Explore this solution

Recurring Billing

For digital products & memberships: Schedule and manage payments for software subscriptions and recurring license fees, including renewals and customer account balances. Recurring billing lets digital product sellers and membership sites put downloads, templates, memberships and communities on an automatic schedule, charged to a saved card or bank account. Monthly memberships with card updating. Roots builds the plans, retry rules and notifications, and connects them to your records.
  • Design payment plans (including 10-month or 12-month) for customers
  • Set retry, dunning and late-fee rules
  • Sync recurring payments to your accounting or management system
Explore this solution

Chargeback Management

For digital products & memberships: Organize evidence for disputed software subscriptions, licenses and implementation charges, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Multi-Currency Payments

For digital products & memberships: Collect software subscriptions, licenses and implementation charges in the currencies your customers use and reconcile them against the original order or invoice. International payers are more likely to complete checkout when they see prices in their own currency, and digital product sellers and membership sites can still settle in U.S. Dollars. Local currency at checkout. Roots sets up multi-currency pricing and settlement on your account.
  • Identify which currencies your payers use
  • Configure pricing and settlement
  • Explain FX costs clearly
Explore this solution

Chargeback Management questions

Questions software company firms ask about billing and payments.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for digital products & memberships and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a software company payments specialistAll digital products & memberships solutions