Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

How each solution supports cbd cafes & hemp beverage shops

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For cbd cafes & hemp beverage shops: Present your model for restricted beverages and specialty food orders to specialist processing partners, with product and fulfillment documentation prepared. Roots works with processing partners that underwrite categories mainstream platforms decline. We work with virtually any legal business, subject to underwriting; reserves may apply. CBD products need underwriting that reviews certificates of analysis and product claims.
  • Prepare your application and compliance documents
  • Match you with a processor that accepts your category
  • Set up terminals or online checkout
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E-commerce Payments

For cbd cafes & hemp beverage shops: Add online checkout for restricted beverages and specialty food orders, with order references carried through payment and fulfillment. Roots connects online stores and ordering sites to card processing with tokenized cards on file, fraud screening and support for shipped and scheduled orders. Online CBD sales need processing approved for shipped CBD products.
  • Connect processing to your cart or custom site
  • Set fraud rules for your order profile and shipping regions
  • Test checkout, refunds and failed-payment flows
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Cash Discount Program

For cbd cafes & hemp beverage shops: Design a clearly presented cash-price program for restricted beverages and specialty food orders, with checkout wording and receipts aligned. A cash discount program posts the card price as the regular price and gives customers who pay cash a discount, which helps offset processing costs. A disclosed cash discount program can offset processing costs.
  • Review your state's rules and card-network requirements with you
  • Reprice menus so the posted price is the card price
  • Program terminals and receipts and install signage
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Chargeback Management

For cbd cafes & hemp beverage shops: Organize evidence for disputed restricted beverages and specialty food orders, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Roots POS

For cbd cafes & hemp beverage shops: Bring restricted beverages and specialty food orders into a business-tools workflow, with setup, staff training and reporting for product classifications, age checks and order fulfillment. Roots POS is an alternative point of sale for businesses that need built-in cash discount or surcharge programs or flexible processing. Roots POS pairs with high-risk processing for in-store sales.
  • Configure menus, taxes and pricing programs
  • Install and test hardware and printers
  • Train staff and support you after launch
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Payment approved

$102.71 · Visa •• 4242

Chargeback Management questions

Questions specialty beverage shop owners ask us before switching.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for cbd cafes & hemp beverage shops and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.