A merchant account built for compounding pharmacies

A dedicated merchant account underwritten for your compounding pharmacy, with pricing you can read and a person to call. Underwriting for licensed compounding with in-person and shipped sales.Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

How each solution supports compounding pharmacies

See what each option adds to the way your business takes and tracks payments.

Merchant Account

For compounding pharmacies: Arrange a processing account for prescriptions, health supplies and pharmacy purchases, with checkout methods matched to how customers pay. A dedicated merchant account underwritten for your compounding pharmacy, with pricing you can read and a person to call. Underwriting for licensed compounding with in-person and shipped sales.
  • Analyze your current statements and quote side by side
  • Prepare the underwriting package so approval moves quickly
  • Set up terminals, gateway and software connections

High-Risk Merchant Account

For compounding pharmacies: Present your model for prescriptions, health supplies and pharmacy purchases to specialist processing partners, with product and fulfillment documentation prepared. We place compounding pharmacies with acquiring banks that underwrite this category. Placement for mail-order compounding and telehealth partnerships. Approval is subject to underwriting, and reserves may apply.
  • Pre-screen your website, policies and billing flows
  • Assemble the underwriting package
  • Set up chargeback alerts from day one
Explore this solution

E-commerce Payments

For compounding pharmacies: Add online checkout for prescriptions, health supplies and pharmacy purchases, with order references carried through payment and fulfillment. Accept cards and ACH on your website or portal through hosted pages or an API integration. Online checkout tied to prescription verification.
  • Design the checkout flow
  • Integrate with your website platform
  • Configure fraud rules
Explore this solution

Recurring Billing

For compounding pharmacies: Schedule and manage payments for refill services and recurring supply orders, including renewals and customer account balances. Automate recurring card and ACH charges for memberships, retainers and payment plans. Refill billing with clear cancellation terms.
  • Draft authorization language for recurring charges
  • Set up schedules and retry rules
  • Connect billing to your software
Explore this solution

Chargeback Management

For compounding pharmacies: Organize evidence for disputed prescriptions, health supplies and pharmacy purchases, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
Explore this solution

Text to Pay

For compounding pharmacies: Send a payment request for prescriptions, health supplies and pharmacy purchases by text so customers can pay against a specific order or invoice. Keying card numbers from phone calls is costly and dispute-prone for compounding pharmacies. Text-to-pay sends a secure link so the customer enters their own card, with 3-D Secure and a stored consent record.
  • SMS opt-in and TCPA-aware messaging setup
  • Template copy for links and receipts
  • Integration with your CRM or case system
Explore this solution

ACH Payments

For compounding pharmacies: Offer bank-account payments for prescriptions, health supplies and pharmacy purchases, with authorization and invoice matching built into the workflow. Bank payments give compounding pharmacies a lower-cost option for larger tickets and a backup if card processing is reviewed. ACH has its own risk rules, including return-rate limits under Nacha, so it is underwritten separately.
  • ACH underwriting alongside your card account
  • Authorization language and receipt templates
  • Integration into invoices, checkout, or your CRM
Explore this solution
✓

Transfer initiated

$138.00 · ref ACH-7731

Merchant Account questions

Questions pharmacy teams ask about patient payments.
It enables your business to accept card payments through a processing partner. Roots helps compare the options, prepare the application and configure your checkout.
Yes. A free review covers processing charges, payment channels and equipment so you can decide which changes make sense.
Bring your processing statements, payment channels and checkout equipment. Roots uses these details to plan the workflow for compounding pharmacies and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.