Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a gaming operator payments specialistAll charitable gaming, bingo & raffles solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for charitable gaming, bingo & raffles

How each solution supports charitable gaming, bingo & raffles

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For charitable gaming, bingo & raffles: Present your model for permitted gaming purchases and contest transactions to specialist processing partners, with product and fulfillment documentation prepared. Roots Payments places charitable gaming and raffle organizers with acquiring banks and processors that knowingly underwrite raffle tickets and bingo, so the account is built to last instead of flagged after the first review. We work with virtually any legal business, subject to underwriting; pricing, limits, and terms depend on the acquirer's review. Reserves may apply, and any reserve is disclosed in your agreement before you sign.
  • Pre-underwriting review of your website, checkout, and documents (state charitable gaming license and nonprofit status)
  • Application packaged and submitted only to acquirers with appetite for your category
  • Plain-English walkthrough of pricing, reserve, and termination terms before you sign
Explore this solution

Mobile Payments

For charitable gaming, bingo & raffles: Collect payments for permitted gaming purchases and contest transactions away from a fixed counter, with transactions recorded against the sale or job. Charitable gaming and raffle organizers often take payment away from a counter. Roots sets up mobile readers and tap-to-pay on phones, tied to a merchant account approved for your category, so field payments are not processed through an app whose terms exclude you.
  • Device selection and setup
  • Field staff training
  • Receipt and evidence templates for disputes
Explore this solution

E-commerce Payments

For charitable gaming, bingo & raffles: Add online checkout for permitted gaming purchases and contest transactions, with order references carried through payment and fulfillment. Roots connects your store to a gateway and acquirer that approve your category, with fraud screening and 3-D Secure configured for card-not-present risk.
  • Check that your cart platform's own acceptable-use policy allows your products
  • Gateway setup, fraud-rule tuning, and test transactions before launch
  • Checkout disclosure review (refunds, shipping, age or eligibility limits)
Explore this solution

Roots POS

For charitable gaming, bingo & raffles: Bring permitted gaming purchases and contest transactions into a business-tools workflow, with setup, staff training and reporting for eligibility checks, transaction histories and payout approvals. Run concessions on a Roots POS system. Roots POS includes checkout, inventory, reporting and staff tools. Request a demo and quote including setup, training and support; Roots recommends hardware for your workflow.
  • We configure menus, items and taxes
  • We train staff and support you after launch
Explore this solution
✓

Payment approved

$121.97 · Visa •• 4242

Cash Discount Program

For charitable gaming, bingo & raffles: Design a clearly presented cash-price program for permitted gaming purchases and contest transactions, with checkout wording and receipts aligned. Offset card costs on concessions with a compliant cash discount. With a cash discount program, your posted price is the card price and customers who pay cash get a discount.
  • We set up pricing, receipts and signage
  • We check the setup against card-network and state rules
  • We monitor it as rules change
Explore this solution

Chargeback Management

For charitable gaming, bingo & raffles: Organize evidence for disputed permitted gaming purchases and contest transactions, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Chargeback Management questions

Questions gaming operator merchants ask about approval.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for charitable gaming, bingo & raffles and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a gaming operator payments specialistAll charitable gaming, bingo & raffles solutions