Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

How each solution supports research peptides

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For research peptides: Present your model for supplements, wellness products and online orders to specialist processing partners, with product and fulfillment documentation prepared. Roots Payments places peptide sellers with acquiring banks and processors that knowingly underwrite research-use peptides, so the account is built to last instead of flagged after the first review. We work with virtually any legal business, subject to underwriting; pricing, limits, and terms depend on the acquirer's review. Reserves may apply, and any reserve is disclosed in your agreement before you sign.
  • Pre-underwriting review of your website, checkout, and documents (COAs, supplier records, research-use buyer policies, and site copy with no human-use claims)
  • Application packaged and submitted only to acquirers with appetite for your category
  • Plain-English walkthrough of pricing, reserve, and termination terms before you sign
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E-commerce Payments

For research peptides: Add online checkout for supplements, wellness products and online orders, with order references carried through payment and fulfillment. Roots connects your store to a gateway and acquirer that approve your category, with fraud screening and 3-D Secure configured for card-not-present risk.
  • Check that your cart platform's own acceptable-use policy allows your products
  • Gateway setup, fraud-rule tuning, and test transactions before launch
  • Checkout disclosure review (refunds, shipping, age or eligibility limits)
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Chargeback Management

For research peptides: Organize evidence for disputed supplements, wellness products and online orders, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Crypto Payments & Conversion

For research peptides: Plan a digital-asset payment option for supplements, wellness products and online orders, with conversion and reconciliation mapped to the sale. Crypto gives peptide sellers another way to get paid when card options are limited. Customers pay in supported digital assets and you can receive U.S. dollars. Crypto conversion is provided through service partners coordinated by Roots. Roots Payments is not a bank, money transmitter, or crypto exchange.
  • Introduction and onboarding support with our service partners
  • Checkout placement alongside card and ACH options
  • Customer-facing FAQ copy
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Chargeback Management questions

Questions supplement brand merchants ask about approval.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for research peptides and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.