Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a moving company payments specialistAll local moving companies solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for local moving companies

How each solution supports local moving companies

See what each option adds to the way your business takes and tracks payments.

Square Invoices

For local moving companies: Send itemized invoices for moving deposits, storage rent and service balances and track deposits, due dates and outstanding balances. Take a booking deposit and send the final hourly invoice at the new address. Square Invoices sends estimates and invoices by email, SMS or a shareable link and tracks what's paid, unpaid or overdue. Roots configures the templates, payment schedules and reminders around how you bill.
  • Build your service catalog, tax settings and branded invoice and estimate templates
  • Set up deposit and milestone schedules that match your contracts and any state limits you operate under
  • Connect Square to QuickBooks Online or Xero so paid invoices reconcile automatically
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Square Point of Sale

For local moving companies: Bring moving deposits, storage rent and service balances into a point-of-sale workflow, with reporting organized around move quotes, unit balances and service invoices. Collect the balance and a crew tip on a phone at delivery. Square Point of Sale is Square's POS app for taking payments in person, online or in the field. Roots sets up your items, services, taxes, permissions and devices so checkout is quick.
  • Choose the Square plan and hardware that fit your counter, trucks or bays
  • Import your catalog and customer list and set team permissions
  • Configure taxes, discounts, receipts and (if you use them) tips
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Square Contracts

For local moving companies: Document the scope, payment schedule and customer approval for moving deposits, storage rent and service balances before work begins. A signed scope protects local movers when a customer disputes a charge later. Square Contracts builds contracts with e-signature that attach to Square estimates, invoices and appointments, free of charge.
  • Adapt Square's templates to your scope, change-order and warranty language
  • Attach contracts to estimates and bookings automatically
  • Coordinate with your attorney on state-specific terms
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Square Payroll

For local moving companies: Organize payroll for movers, drivers and facility staff, using staff and time records to prepare pay runs. Pay W-2 staff and 1099 help in the same system that tracks their hours. Square Payroll runs full-service payroll with automated tax filings, or contractor-only payments, connected to Square timecards.
  • Set up employees, 1099 subcontractors and pay schedules
  • Connect timecards from Square team management
  • Walk through labor-cost reports by job type
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Chargeback Management

For local moving companies: Organize evidence for disputed moving deposits, storage rent and service balances, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Merchant Account

For local moving companies: Arrange a processing account for moving deposits, storage rent and service balances, with checkout methods matched to how customers pay. Typical tickets for local movers run $400 to $5,000, and a merchant account's limits and pricing can be set for that range. A dedicated merchant account gives you custom pricing and processing limits set during underwriting. Roots uses it when Square isn't the right fit.
  • Statement review and a pricing quote
  • Underwriting and application support
  • A named support contact after go-live
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Chargeback Management questions

Questions moving company owners ask about getting paid in the field.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for local moving companies and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a moving company payments specialistAll local moving companies solutions