Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a counseling practice payments specialistAll addiction treatment & recovery centers solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for addiction treatment & recovery centers

How each solution supports addiction treatment & recovery centers

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For addiction treatment & recovery centers: Present your model for therapy sessions and psychiatric consultations to specialist processing partners, with product and fulfillment documentation prepared. We place addiction treatment centers with acquiring banks that underwrite this category. Placement with acquirers that underwrite licensed treatment providers; LegitScript certification strengthens the application. Approval is subject to underwriting, and reserves may apply.
  • Pre-screen your website, policies and billing flows
  • Assemble the underwriting package
  • Set up chargeback alerts from day one
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ACH Payments

For addiction treatment & recovery centers: Offer bank-account payments for therapy sessions and psychiatric consultations, with authorization and invoice matching built into the workflow. ACH moves money directly between bank accounts, usually for far less than cards on large payments. ACH for admission deposits and weekly private-pay balances.
  • Set up authorization and verification
  • Configure payment pages and invoices
  • Handle returns and reporting
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Transfer initiated

$350.00 · ref ACH-7731

Recurring Billing

For addiction treatment & recovery centers: Schedule and manage payments for scheduled session charges and care memberships, including renewals and customer account balances. Automate recurring card and ACH charges for memberships, retainers and payment plans. Payment plans for outpatient programs.
  • Draft authorization language for recurring charges
  • Set up schedules and retry rules
  • Connect billing to your software
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Chargeback Management

For addiction treatment & recovery centers: Organize evidence for disputed therapy sessions and psychiatric consultations, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Custom Payment Integration

For addiction treatment & recovery centers: Connect the payment flow for therapy sessions and psychiatric consultations with your software and the operational records behind session invoices, appointments and patient balances. We connect payments to the systems you already run so balances, receipts and deposits reconcile automatically. Connect payments to your EMR while keeping PHI out of payment records.
  • Scope integrations your software vendor supports
  • Build and test the connection
  • Keep sensitive data out of payment records
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Chargeback Management questions

Questions counseling practice teams ask about patient payments.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for addiction treatment & recovery centers and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a counseling practice payments specialistAll addiction treatment & recovery centers solutions