Renewal kiosks

Unattended payment kiosks and readers let permit, licensing and motor vehicle offices take payments around the clock without a staffed counter. Self-service kiosks cut lines. Roots specifies the hardware, sets up processing and connects it to your back-office system.
Talk to a city office payments specialistAll permits, licensing & motor vehicle offices solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for permits, licensing & motor vehicle offices

How each solution supports permits, licensing & motor vehicle offices

See what each option adds to the way your business takes and tracks payments.

Service Fees

For permits, licensing & motor vehicle offices: Present service-fee rules clearly when collecting permit fees, public-service bills and registrations, with the fee and payment recorded separately. Card networks let eligible government, higher-education tuition and utility merchants charge a disclosed service fee, which is different from a retail surcharge or convenience fee. Eligible government payment types can carry a disclosed service fee. Roots configures the service fee correctly for your merchant category and checks your state's rules.
  • Confirm your merchant category (including MCC 9311, 9399, 8220, 8249 or 4900) qualifies
  • Check state and local limits on fees
  • Configure fee display and receipts
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Online Bill Pay Portal

For permits, licensing & motor vehicle offices: Give customers an online way to settle permit fees, public-service bills and registrations, using account references and outstanding bill balances. Roots builds branded bill-pay portals with payment collection, customer balances and transaction records. Book a free consultation to plan your portal and request a quote.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Unattended Payments

For permits, licensing & motor vehicle offices: Build self-service checkout for permit fees, public-service bills and registrations at kiosks, stations or access points that operate without a staffed counter. Unattended payment kiosks and readers let permit, licensing and motor vehicle offices take payments around the clock without a staffed counter. Self-service kiosks cut lines. Roots specifies the hardware, sets up processing and connects it to your back-office system.
  • Specify kiosk hardware and placement
  • Integrate with your account or giving system
  • Monitor devices and support them after launch

Level 2/3 Processing

For permits, licensing & motor vehicle offices: Include purchase-order references and itemized invoice data for business-card purchases of permit fees, public-service bills and registrations. When business customers pay permit, licensing and motor vehicle offices with corporate, purchasing or fleet cards, sending enhanced transaction data (tax, PO number, line items) can qualify for lower interchange. Enhanced data on contractor permit payments where eligible. Roots configures enhanced-data capture in your gateway, invoices or ERP so it happens on every eligible transaction.
  • Analyze statements to find commercial-card downgrades
  • Configure the gateway or ERP to populate enhanced data accurately
  • Monitor CEDP qualification and fix data-quality errors
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Payment Gateway

For permits, licensing & motor vehicle offices: Connect online or remote checkout for permit fees, public-service bills and registrations to a gateway that fits your business systems. a payment gateway configured by Roots connects permit, licensing and motor vehicle offices to card and ACH processing online, over the phone and through your software. A gateway connected to your permitting system. Roots sets up the gateway, connects it to your systems and coordinates account setup and ongoing support with the processing partner.
  • Connect the gateway to your website, portal or software
  • Configure fraud rules and user permissions
  • Migrate stored payment tokens where your current provider allows it
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Unattended Payments questions

Questions city office administrators ask about payments.
Customers complete payment at a machine or self-service station without staff running checkout. Roots helps plan the device, payment integration and reporting.
We plan transaction status, receipt delivery and exception handling so customers and operators have a clear resolution process.
Bring your machines, customer flow, connectivity and exception-handling process. Roots uses these details to plan the workflow for permits, licensing & motor vehicle offices and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a city office payments specialistAll permits, licensing & motor vehicle offices solutions