Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a gaming venue payments specialistAll skill-game & sweepstakes venues solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for skill-game & sweepstakes venues

How each solution supports skill-game & sweepstakes venues

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For skill-game & sweepstakes venues: Present your model for venue admissions and permitted entertainment purchases to specialist processing partners, with product and fulfillment documentation prepared. Place legal skill-game operations with acquirers that underwrite the category. Reserves may apply.
  • We prepare a complete application to speed underwriting
  • We explain reserve terms before you sign
  • We watch your ratios and help you stay in good standing
Explore this solution

Payment Gateway

For skill-game & sweepstakes venues: Connect online or remote checkout for venue admissions and permitted entertainment purchases to a gateway that fits your business systems. Use a gateway that can route to more than one acquiring bank. Our gateway tokenizes cards, supports authorizations and delayed capture, and connects to your booking or management software.
  • We connect the gateway to your software
  • We set fraud and authorization rules for your business
  • We support you after launch
Explore this solution

Chargeback Management

For skill-game & sweepstakes venues: Organize evidence for disputed venue admissions and permitted entertainment purchases, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Chargeback Management questions

Questions gaming venue merchants ask about approval.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for skill-game & sweepstakes venues and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a gaming venue payments specialistAll skill-game & sweepstakes venues solutions