Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to an eye care practice payments specialistAll lasik & ophthalmology centers solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for lasik & ophthalmology centers

How each solution supports lasik & ophthalmology centers

See what each option adds to the way your business takes and tracks payments.

Square Point of Sale

For lasik & ophthalmology centers: Bring eye exams, eyewear and optical orders into a point-of-sale workflow, with reporting organized around exam charges, eyewear orders and patient balances. Square Point of Sale is Square's free POS app for taking payments in person, online and on the go. Split tender across HSA and personal cards on surgery day. Roots Payments, an independent Square Reseller, configures it around how your LASIK center actually checks patients out.
  • Map your services, fees and products into the Square item library before your first patient
  • Recommend and configure Square hardware for your front desk or field work (you buy it from Square)
  • Set team permissions so each role sees only what it needs
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Merchant Account

For lasik & ophthalmology centers: Arrange a processing account for eye exams, eyewear and optical orders, with checkout methods matched to how customers pay. A dedicated merchant account underwritten for your LASIK center, with pricing you can read and a person to call. High-ticket limits under MCC 8042.
  • Analyze your current statements and quote side by side
  • Prepare the underwriting package so approval moves quickly
  • Set up terminals, gateway and software connections
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ACH Payments

For lasik & ophthalmology centers: Offer bank-account payments for eye exams, eyewear and optical orders, with authorization and invoice matching built into the workflow. ACH moves money directly between bank accounts, usually for far less than cards on large payments. ACH for large balances.
  • Set up authorization and verification
  • Configure payment pages and invoices
  • Handle returns and reporting
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Recurring Billing

For lasik & ophthalmology centers: Schedule and manage payments for contact-lens subscriptions and optical care plans, including renewals and customer account balances. Automate recurring card and ACH charges for memberships, retainers and payment plans. In-house payment plans.
  • Draft authorization language for recurring charges
  • Set up schedules and retry rules
  • Connect billing to your software
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Chargeback Management

For lasik & ophthalmology centers: Organize evidence for disputed eye exams, eyewear and optical orders, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Custom Payment Integration

For lasik & ophthalmology centers: Connect the payment flow for eye exams, eyewear and optical orders with your software and the operational records behind exam charges, eyewear orders and patient balances. We connect payments to the systems you already run so balances, receipts and deposits reconcile automatically. Connect payments to your surgical scheduling system.
  • Scope integrations your software vendor supports
  • Build and test the connection
  • Keep sensitive data out of payment records
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Chargeback Management questions

Questions eye care practice teams ask about patient payments.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for lasik & ophthalmology centers and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to an eye care practice payments specialistAll lasik & ophthalmology centers solutions