A rewards program for computer and phone repair shops

Square Loyalty lets you create a custom rewards program that connects to your POS. Reward repeat customers. Roots designs the rules and sets it up.Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

How each solution supports computer repair shops

See what each option adds to the way your business takes and tracks payments.

Square for Retail

For computer repair shops: Connect electronics, accessories and replacement parts to a retail catalog, stock tracking and customer purchase history. Square pitches its retail POS as a way to "sell more and stay stocked with a POS designed for retail." Real-time stock, barcode checkout and vendor purchase orders cover the day-to-day of most computer repair shops. Roots Payments, an independent Square Reseller, sets it up and supports it for computer repair shops.
  • Recommend the Square plan and device mix for your store size and number of locations
  • Import and clean your catalog: SKUs, variants, barcodes, categories, taxes and vendor costs
  • Set up employee roles, passcodes and permissions before launch
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Square Inventory

For computer repair shops: Track electronics, accessories and replacement parts with item-level stock records and replenishment workflows. Square says its retail inventory tools let you "spend less time tracking stock and more time selling." Computer Repair Shops lose margin to miscounts, dead stock and late reorders, and Square's inventory tools target exactly that. We set up the catalog, vendors and reorder rules so counts are right from day one.
  • Structure items, variants and units of measure so counts match how you buy and sell
  • Load vendors, costs and reorder points from your existing spreadsheets
  • Print and apply barcode labels for untagged stock
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Square Hardware Setup

For computer repair shops: Choose and configure Square checkout equipment for electronics, accessories and device repairs, including counter, mobile and staff workflows. A countertop Register with a scanner and cash drawer, plus a Handheld for the floor, covers most computer repair shops. Square offers a two-screen Register, a pocketable Handheld with a built-in barcode scanner, the all-in-one Terminal, the iPad-based Stand and a Register Retail Kit with printers, scanners and a cash drawer. We spec, install and test every device.
  • Spec the device mix by lane count, floor size and mobile needs
  • Pair scanners, label printers, receipt printers, scales and cash drawers
  • Set up networking, including a wired backup for the countertop
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Square Invoices

For computer repair shops: Send itemized invoices for electronics, accessories and device repairs and track deposits, due dates and outstanding balances. Square says you can "send digital invoices in seconds via email, SMS, or a shareable link." Special orders, deposits and business accounts at computer repair shops are easier to collect with an invoice than at the counter. We set up templates, deposit rules and reminders.
  • Build invoice and estimate templates with your terms
  • Set deposit rules for special orders
  • Set up recurring invoices for business customers
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Text to Pay

For computer repair shops: Send a payment request for electronics, accessories and device repairs by text so customers can pay against a specific order or invoice. Repairs, special orders and pickups at computer repair shops get paid faster when the balance arrives as a text link. Roots Payments sets it up for computer repair shops and supports it after launch.
  • Set up message templates and approvals
  • Connect to your ticketing or order system where possible
  • Train staff on sending requests
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ACH Payments

For computer repair shops: Offer bank-account payments for electronics, accessories and device repairs, with authorization and invoice matching built into the workflow. Large orders and trade accounts at computer repair shops cost far less to collect by ACH than by card. Roots Payments sets it up for computer repair shops and supports it after launch.
  • Set up ACH authorization forms and flows
  • Connect ACH to invoices
  • Set return-handling rules
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Recurring Billing

For computer repair shops: Schedule and manage payments for device protection plans and service memberships, including renewals and customer account balances. Refill programs, clubs and memberships at computer repair shops need clear consent and easy cancellation to stay on the right side of card-brand and state rules. Roots Payments sets it up for computer repair shops and supports it after launch.
  • Design the plan and billing schedule
  • Set up consent and cancellation flows that follow auto-renewal laws
  • Migrate existing subscribers
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Merchant Account

For computer repair shops: Arrange a processing account for electronics, accessories and device repairs, with checkout methods matched to how customers pay. A dedicated merchant account gives you ypartner-provided processing arranged by Roots relationship and transparent pricing. Roots reviews your processing statement for free and provides a quote based on your transaction mix. Roots Payments sets it up and supports it.
  • Review your last three statements and show the real effective rate
  • Quote pricing and terms in writing
  • Set up terminals or POS integration
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Square Point of Sale

For computer repair shops: Bring electronics, accessories and device repairs into a point-of-sale workflow, with reporting organized around device identifiers, repair tickets and parts stock. Square Point of Sale is Square's free POS app for taking payments in person, online and on the go. Checkout for repairs, parts and accessories. Roots Payments, an independent Square Reseller, configures it around how your repair shop actually checks customers out.
  • Map your services, fees and products into the Square item library before your first customer
  • Recommend and configure Square hardware for your front desk or field work (you buy it from Square)
  • Set team permissions so each role sees only what it needs
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Square Appointments

For computer repair shops: Schedule repair intake and device consultations, collect appointment payments and keep staff calendars aligned. Square Appointments lets customers book online 24/7, sends automated reminders and keeps every staff calendar in one place. Book repair drop-offs online. Roots sets up your services, availability, policies and forms so the calendar works from day one.
  • Build your service menu with durations, buffers, prices and assigned staff
  • Set cancellation and prepayment policies that match your written policy
  • Turn intake, consent and policy documents into automated digital forms
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Square Loyalty

For computer repair shops: Create a rewards program around electronics, accessories and device repairs, with earning rules tied to how customers shop. Square Loyalty lets you create a custom rewards program that connects to your POS. Reward repeat customers. Roots designs the rules and sets it up.
  • Design earn and reward rules that fit your margins
  • Exclude items that shouldn't earn rewards
  • Set up enrollment at checkout

Cash Discount Program

For computer repair shops: Design a clearly presented cash-price program for electronics, accessories and device repairs, with checkout wording and receipts aligned. A cash discount program posts your card price and gives a discount to customers who pay cash, offsetting card costs. Roots sets up pricing, signage and receipts.
  • Review state rules before launch
  • Configure terminals and receipts
  • Provide signage and staff scripts
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Square Loyalty questions

Questions electronics store owners ask about payments and POS.
Square Loyalty can award points based on visits, spending or selected items and categories. Roots helps choose rules that fit your business.
Yes. We help configure the reward structure and train staff on enrollment and redemption so customers understand the program.
Bring your repeat-visit goals, reward rules and checkout workflow. Roots uses these details to plan the workflow for computer repair shops and prepare a clear setup scope.
See Square’s official pages for current software, hardware and processing prices. Request a quote for your Roots setup or custom project. Consultations and payment reviews are free.

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