Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a credit services company payments specialistAll tax resolution & student loan document prep solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for tax resolution & student loan document prep

How each solution supports tax resolution & student loan document prep

See what each option adds to the way your business takes and tracks payments.

High-Risk Merchant Account

For tax resolution & student loan document prep: Present your model for permitted advisory fees and service charges to specialist processing partners, with product and fulfillment documentation prepared. Roots Payments places tax resolution and student-loan document preparation firms with acquiring banks and processors that knowingly underwrite relief-type services, so the account is built to last instead of flagged after the first review. We work with virtually any legal business, subject to underwriting; pricing, limits, and terms depend on the acquirer's review. Reserves may apply, and any reserve is disclosed in your agreement before you sign.
  • Pre-underwriting review of your website, checkout, and documents (credentials (EA, CPA, attorney), fee agreements, and marketing scripts)
  • Application packaged and submitted only to acquirers with appetite for your category
  • Plain-English walkthrough of pricing, reserve, and termination terms before you sign
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ACH Payments

For tax resolution & student loan document prep: Offer bank-account payments for permitted advisory fees and service charges, with authorization and invoice matching built into the workflow. Bank payments give tax resolution and student-loan document preparation firms a lower-cost option for larger tickets and a backup if card processing is reviewed. ACH has its own risk rules, including return-rate limits under Nacha, so it is underwritten separately.
  • ACH underwriting alongside your card account
  • Authorization language and receipt templates
  • Integration into invoices, checkout, or your CRM
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$1,468.99 · ref ACH-7731

Recurring Billing

For tax resolution & student loan document prep: Schedule and manage payments for scheduled service charges and advisory subscriptions, including renewals and customer account balances. Recurring charges are a leading dispute source for tax resolution and student-loan document preparation firms when customers forget or can't cancel. Roots sets up billing with express consent capture, renewal reminders, simple online cancellation, and account-updater services, in line with ROSCA and state automatic-renewal laws.
  • Review of offer terms and checkout disclosures against ROSCA and state automatic-renewal laws
  • Billing platform setup and gateway integration
  • Descriptor and receipt design that customers recognize
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Chargeback Management

For tax resolution & student loan document prep: Organize evidence for disputed permitted advisory fees and service charges, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Chargeback Management questions

Questions credit services company merchants ask about approval.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for tax resolution & student loan document prep and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a credit services company payments specialistAll tax resolution & student loan document prep solutions