Chargeback support through a referral partner

Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
Talk to a crowdfunding platform payments specialistAll rewards crowdfunding solutions
Free 30-minute consultation. Review your setup, compare options and leave with clear next steps.

Payment solutions for rewards crowdfunding

How each solution supports rewards crowdfunding

See what each option adds to the way your business takes and tracks payments.

E-commerce Payments

For rewards crowdfunding: Add online checkout for campaign contributions and fundraising pledges, with order references carried through payment and fulfillment. Roots configures crowdfunding checkout, campaign collection schedules and creator payouts with the payment partner, including authorization and transaction-status records.
  • Integrate checkout on web and mobile
  • Tune fraud rules
  • Connect checkout events to payouts
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High-Risk Merchant Account

For rewards crowdfunding: Present your model for campaign contributions and fundraising pledges to specialist processing partners, with product and fulfillment documentation prepared. Roots prepares your rewards-crowdfunding delivery schedule, campaign terms and fraud controls for partner account review. The processing agreement sets out any reserve requirements.
  • Prepare the underwriting package
  • Match you with the right acquirer
  • Launch with dispute controls in place
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Payouts

For rewards crowdfunding: Distribute amounts owed to campaign organizers and project beneficiaries, with payment references matched to campaign targets, pledge references and beneficiary allocations. Creators are paid after a successful campaign. Roots sets up bulk and API-triggered payouts provided through our licensed banking and money-transmission partners, covering ACH, same-day ACH, RTP, FedNow and push-to-debit where supported.
  • Map your funds flow and match each payment type to a rail with our banking partners
  • Build or connect the payout API and approval workflow
  • Configure schedules, limits and payee notifications
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Chargeback Management

For rewards crowdfunding: Organize evidence for disputed campaign contributions and fundraising pledges, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup

Chargeback Management questions

Questions crowdfunding platform teams ask about payouts.
We review dispute notices, transaction records, fulfillment evidence and your refund policy. Roots helps your team organize a clear response through your processing partner.
We can improve receipts, billing descriptors, customer communication and evidence collection. Those changes help address common reasons customers dispute payments.
Bring recent dispute notices, transaction records and your refund policy. Roots uses these details to plan the workflow for rewards crowdfunding and prepare a clear setup scope.
Request a quote for your business and the setup you need. We review the scope and costs with you before you proceed. Consultations and payment reviews are free.

Ready to talk it through?

Book a free 30-minute review. We’ll map your setup, explain the options and work through clear next steps.
Talk to a crowdfunding platform payments specialistAll rewards crowdfunding solutions