Online ordering for catering companies

Square says its online ordering lets customers "order ahead for free in-person pickup or with on-demand delivery — all without marketplace commissions." A catering menu online takes lead-time orders for drop-off events. Roots Payments, an independent Square Reseller, sets it up and supports it for catering companies.
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Payment solutions for catering companies

How each solution supports catering companies

See what each option adds to the way your business takes and tracks payments.

Square Invoices

For catering companies: Send itemized invoices for event deposits, meal packages and final balances and track deposits, due dates and outstanding balances. Square says you can "send unlimited invoices with flexible payment options" and "set up recurring invoices to send on a daily, weekly, monthly, or yearly schedule." Estimates, contracts with e-signature, deposits and milestone payment schedules cover the full event cycle. Roots Payments, an independent Square Reseller, sets it up and supports it for catering companies.
  • Build estimate, contract and invoice templates with your terms
  • Set deposit and balance rules that match your booking policy
  • Connect invoices to your customer directory and accounting
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Square for Restaurants

For catering companies: Organize event deposits, meal packages and final balances with menu modifiers, kitchen routing and front-of-house checks in one restaurant workflow. Square describes its restaurant POS as "a business technology solution built for single- and multi-location full-service restaurants, quick-service restaurants, fast-casual restaurants, bars, breweries, and multi-concept restaurants." Deferred sales tracking separates when a catering order is placed from when it's fulfilled. Roots Payments, an independent Square Reseller, sets it up and supports it for catering companies.
  • Recommend the Square plan and device mix that fits your service style
  • Build menus, modifiers, taxes, service charges and tip settings before opening day
  • Configure floor plans, printer and KDS routing, and team permissions
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Square Online (websites)

For catering companies: Give customers an online storefront for event deposits, meal packages and final balances, with ordering and fulfillment choices suited to your business. Square says its online ordering lets customers "order ahead for free in-person pickup or with on-demand delivery — all without marketplace commissions." A catering menu online takes lead-time orders for drop-off events. Roots Payments, an independent Square Reseller, sets it up and supports it for catering companies.
  • Sync and tidy your menu so photos, modifiers and hours are correct online
  • Set pickup windows, prep times and delivery zones
  • Connect Order with Google and add Order Now buttons to your site and socials

Square Virtual Terminal

For catering companies: Take authorized phone or remote payments for event deposits, meal packages and final balances from a browser-based terminal. Square says Virtual Terminal "lets you quickly and securely charge credit cards right from your computer or over the phone" with "no long-term contracts required or monthly fees." Phone orders are keyed securely from a browser with card-on-file consent. Roots Payments, an independent Square Reseller, sets it up and supports it for catering companies.
  • Set up user permissions so only the right staff can key cards
  • Build a phone-order script and card-on-file consent language
  • Connect keyed payments to customers and invoices for clean reconciliation
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Square Payroll

For catering companies: Organize payroll for chefs, servers and event coordinators, using staff and time records to prepare pay runs. Square says Square Payroll lets you "pay employees from your dashboard, import timecards and tips, and process payroll faster." Event staff on payroll get timecards and tips in each run. Roots Payments, an independent Square Reseller, sets it up and supports it for catering companies.
  • Set up pay rates, jobs and tip eligibility for every role
  • Configure tip importing and cash-tip declaration
  • Run a parallel test pay run before your first live payroll
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Square Staff

For catering companies: Set roles, permissions and schedules for chefs, servers and event coordinators, with a clearer view of staffing across shifts. Square says its staff tools let you "set availability, add shifts, manage time-off requests, and publish schedules for your entire team." Scheduling assigns staff to events and tracks hours. Roots Payments, an independent Square Reseller, sets it up and supports it for catering companies.
  • Set up roles, permissions and pay rates
  • Configure tip pooling rules and cash-tip declarations
  • Build your first schedules and train managers on the Team app
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ACH Payments

For catering companies: Offer bank-account payments for event deposits, meal packages and final balances, with authorization and invoice matching built into the workflow. ACH lets customers pay directly from a bank account, which usually costs less than cards on large invoices and recurring accounts. Large event balances can be paid by ACH instead of card.
  • Set up ACH authorization forms and online payment pages
  • Configure verification and return handling
  • Connect ACH to your invoicing and accounting
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Transfer initiated

$1,115.00 · ref ACH-7731

Text to Pay

For catering companies: Send a payment request for event deposits, meal packages and final balances by text so customers can pay against a specific order or invoice. Text-to-pay sends customers a secure payment link by SMS, so staff don't have to read card numbers over the phone. Balance reminders go out by text with a secure payment link.
  • Set up message templates and branding
  • Connect links to orders or invoices
  • Train staff on when to send links vs. take cards in person
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Chargeback Management

For catering companies: Organize evidence for disputed event deposits, meal packages and final balances, including customer authorizations, delivery details and service records. Roots coordinates chargeback-management services to help your business handle disputes and organize responses.
  • Discuss your business goals on a free consultation
  • Coordinate your provider introduction and setup
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Gig Worker Payouts

For catering companies: Pay freelance chefs and event crews from approved jobs or service records, with earnings and transfer status tracked together. Roots pays contractors (event staff, drivers and freelancers) by bank transfer or debit card, provided through our licensed banking and money-transmission partners. Roots Payments is not a bank or money transmitter. Contract servers and bartenders are paid per event, through our licensed partners.
  • Set up contractor onboarding
  • Build payout batches from your schedules or orders
  • Keep records for year-end reporting
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Square Online (websites) questions

Questions caterer owners ask us before switching.
Square offers online store and website tools. Roots helps organize your catalog, checkout and customer order flow.
We review your fulfillment process and configure the selected online ordering options, customer notices and staff workflow.
Bring your product catalog, website content and fulfillment options. Roots uses these details to plan the workflow for catering companies and prepare a clear setup scope.
See Square’s official pages for current software, hardware and processing prices. Request a quote for your Roots setup or custom project. Consultations and payment reviews are free.

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Talk to a caterer payments specialistAll catering companies solutions